Intake & Eligibility Aide (Onsite)

Visitmonmouth; Freehold (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Visitmonmouth is seeking to hire for a position in Freehold, New Jersey to assist Human Service workers with customer applications. This role involves interviewing customers face-to-face or by telephone, screening for programs, and managing system changes.

The position requires obtaining and entering customer information in the DSS computer systems and maintaining communication with customers. All positions are on-site with no remote work provisions.

Responsibilities

• Utilizing DSS computer systems to obtain and enter customer information.
• Communicate with customers (written and verbal).
• Pre-screen customers for eligibility.
• Request and review documents from customers.
• Prepare case files for eligibility determination.

Job description

Visitmonmouth is seeking to hire for a position in Freehold, New Jersey to assist Human Service workers with customer applications. This role involves interviewing customers face-to-face or by telephone, screening for programs, and managing system changes.

The position requires obtaining and entering customer information in the DSS computer systems and maintaining communication with customers. All positions are on-site with no remote work provisions.