Human Services Specialist 1

Visit Monmouth; Freehold (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Visitmonmouth in Freehold, NJ, seeks a dedicated individual to determine eligibility for various programs by interacting with customers both in-person and via telephone. The role involves handling sensitive information while complying with HIPAA regulations and ensuring accurate benefit distributions in a timely manner.

The successful candidate will be responsible for utilizing DSS computer systems to enter and obtain customer information and ensuring effective communication through written and verbal interactions.

Qualifications

• Understanding of HIPAA and Confidentiality laws.
• Proficiency in verbal and written communication.
• Ability to utilize DSS computer systems.

Responsibilities

• Determine eligibility for Programs through customer interaction.
• Request, review, and process necessary documents.
• Ensure accurate benefit distributions in a timely manner.

Education

60 college credits

Job description

Education: 60 college credits

Job Summary

Determine eligibility for Programs including interviewing, customers face-to-face or by telephone in Agency of Community site. Performing follow-up case changes. Handling sensitive information in compliance with HIPPA and Confidentiality laws. Servicing residents in a timely and efficient manner ensuring accuracy of benefit distributions.

Responsibilities

• Utilizing DSS computer systems to obtain and enter customer information.
• Communicate with customers (written and verbal)
• Determine eligibility for Programs
• Request, review and process documents.

All Monmouth County positions are on site. There are no provisions for work remotely.