Intake Data Entry Specialist (Claims)

Sedgwick Claims Management Services; Elgin (IL); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Disability insurance

Life insurance

Employee assistance

Job summary

Sedgwick Claims Management Services in Elgin, IL seeks an Intake Data Entry professional to ensure accurate data for claim handling and customer interactions. You will confirm and audit data and handle inbound calls as needed.

Requirements include a high school diploma or GED and about 1 year of customer service experience; inbound call center experience is a plus. The role emphasizes accuracy, organization, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience or equivalent combo of education and experience.
• Inbound call center experience preferred.

Responsibilities

• Confirm data for appropriate administration purposes.
• Audit data for appropriate administration purposes.
• Make and respond to phone calls as necessary to aid with data accuracy and claim handling.

Skills

Customer service

MS Office

Typing 35 WPM

Organizational skills

Multitasking

Communication

Attendance

Problem solving

Teamwork

Resilience

Education

High school diploma or GED

Tools

Microsoft Office

Windows environment

In-house databases

Job description

Sedgwick Claims Management Services in Elgin, IL seeks an Intake Data Entry professional to ensure accurate data for claim handling and customer interactions. You will confirm and audit data and handle inbound calls as needed.

Requirements include a high school diploma or GED and about 1 year of customer service experience; inbound call center experience is a plus. The role emphasizes accuracy, organization, and teamwork in a fast-paced environment.