Intake Data Entry

Sedgwick Claims Management Services Ltd; Elgin, Northern (IL, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sedgwick Claims Management Services Ltd in Elgin, IL seeks an Intake Data Entry professional to ensure accurate data for claim handling. The role emphasizes data confirmation, audits, and supporting effective customer service in a fast-paced environment.

This position requires a high school diploma or GED and at least one year of customer service experience; inbound call center experience is preferred. Strong communication, PC literacy, and the ability to multitask are essential.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience or equivalent; inbound call center experience preferred.
• Excellent verbal and written communication skills.
• PC literate with Microsoft Office and basic databases.
• Must meet minimum typing requirements (35 WPM).
• Strong organizational skills and ability to multitask.

Responsibilities

• Confirm data for appropriate administration purposes.
• Audit data for appropriate administration purposes.
• Make and respond to phone calls as necessary to aid data accuracy and claim handling.

Skills

Verbal and written communication

PC literate

Typing 35 WPM

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Windows

in-house databases

Job description

## Intake Data EntryApply: Elgin, IL - Technology: Full time: Posted Today: R79183By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceIntake Data EntryLocation: Elgin, IL.Hours: 9am-5:30pm and 10:30am-7pmPRIMARY PURPOSE: To provide excellent service confirming appropriate data administration for claim handling.ESSENTIAL FUNCTIONS and RESPONSIBILITIES* Confirm data for appropriate administration purposes.* Audit data for appropriate administration purposes.* Make and respond to phone calls as necessary to further aid with data accuracy and claim handling.ADDITIONAL FUNCTIONS and RESPONSIBILITIES* Performs other duties as assigned.* Perform tasks based on the needs of the company or differing situations.QUALIFICATIONSEducation & LicensingHigh school diploma or GED required.Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.Skills & Knowledge* Excellent verbal and written communication skills* PC literate, including Microsoft Office products, Windows environment; as well as a variety of in-house databases.* Must meet minimum typing requirements (35 WPM).* Strong organizational skills* Ability to apply logic to interpret information and make sound decisions.* Ability to multitask in fast paced environment.* Ability to work in a team environment and/or independently.* Ability to meet or exceed Performance Competencies* Ability to meet all attendance expectations.* Responsibility and ownership to ensure callers receive the highest possible customer experience.* Resilience in changing situations.* A can-do attitude!WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical: Computer keyboarding, travel as requiredAuditory/Visual: Hearing, vision and talking.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.*As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 17.00**. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.*