Intake Counselor — Rehabilitation & Outreach

The Salvation Army; Altoona (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center in Altoona seeks an Intake Counselor to work with Program staff, maintain a high-quality intake system, and provide counseling to beneficiaries. The role emphasizes a Christian recovery approach and collaboration with ARC staff and outside agencies.

Responsibilities include processing applications, maintaining records, crisis intervention, and coordinating with referral sources.

Qualifications

• High school diploma or equivalent.
• AA/BA degree in related counseling field preferred.
• Previous residential and rehabilitation experience preferred.
• Strong communication and interpersonal skills.
• Flexibility in work schedule.

Responsibilities

• Interview, assess, and process necessary paperwork for ARC applicants.
• Maintain the house tracking system with counseling and bed/work therapy assignments.
• Assist counselor and program staff in crisis intervention as needed.
• Meet with supervisor for supervision and evaluation (monthly preferred).
• Coordinate with outside groups to bring speakers and information modeling Christian recovery values.
• Record statistics and submit reports within three business days after month end.
• Maintain a caseload of ~15 individuals and document progress notes.
• Conduct 1–2 education classes or groups per week.
• Attend weekly staff meetings and Salvation Army events as scheduled.
• Support the work therapy program with professional conduct and supervision as directed.

Skills

Communication

Interpersonal skills

Flexibility

Education

High school diploma or equivalent

AA/BA degree in related counseling field

Job description

The Salvation Army Adult Rehabilitation Center in Altoona seeks an Intake Counselor to work with Program staff, maintain a high-quality intake system, and provide counseling to beneficiaries. The role emphasizes a Christian recovery approach and collaboration with ARC staff and outside agencies.

Responsibilities include processing applications, maintaining records, crisis intervention, and coordinating with referral sources.