INTAKE COUNSELOR (DEGREED)

Universal Health Services; DeSoto (TX); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Hickory Trail Hospital in DeSoto, Texas seeks an Intake Counselor/Clinician to interview and assess potential patients and inquiries, while coordinating with the Business Office on financial data and with the UR Department for admissions certification.

The role requires a Master's in Social Work or related field, 2-3 years in psychiatric/substance abuse settings, and current licensure (LMSW/LCSW/LPC/RN/I) with CPR and de-escalation training; flexible hours may be required.

Qualifications

• Master's Degree in Social Work or clinical mental health field required.
• 2-3 years in substance abuse/psychiatric treatment with intake/admissions experience preferred.
• LPC, LMSW, LCSW, RN, or LFMT license required; state certification in social work or clinical field.
• CPR certification; CPI and Verbal De-Escalation training within 30 days; may require flexible hours or overtime.

Responsibilities

• Interview and assess potential patients and inquiry callers.
• Coordinate with Business Office on patient financial data.
• Work with UR Department for certification of admitted patients.
• Initiate the referral process and communicate with referral sources.

Skills

CPR certification

Verbal De-Escalation

Education

Master's Degree in Social Work or clinical related mental health field

Job description

Responsibilities

We are Hiring for Licensed Counselors in our Admissions/ Intake Department.

Make a Difference Where It Matters Most

At Hickory Trail Hospital, every role helps create a place where people can find safety, support, and a path forward. We're an 86-bed behavioral health hospital in DeSoto, Texas, proudly serving the Dallas-Fort Worth community since 1988. Through inpatient and outpatient programs, we care for children, adolescents, adults, and older adults. Our team brings compassion, skill, and teamwork to each person’s care—and we're looking for people who want their work to make a meaningful impact.

What You'll Do - Intake Counselor / Clinician

The Intake Counselor, under the supervision of the Director of Admissions, interviews and assesses potential patients and inquiry callers. The Intake Counselor works with the Business Office regarding patient financial data, as well as with the UR Department for the certification of patients admitted. Also initiates the referral process when indicated, and communicates with referral sources.

Qualifications

Qualifications:

• Education: Master's Degree from an accredited college or university, in Social Work or a clinical related mental health field required.
• Experience: 2-3 years in the area of substance abuse/psychiatric treatment programs, including experience in intake/admissions and managed care preferred.
• Licensure: Must be state certified in social work or clinical related mental health field. LPC, LMSW, or LCSW, RN, LFMT license required.
• Additional: CPR certification, CPI and Verbal De-Escalation training within 30 days of employment prior to assisting in a restraining procedure. Must be able to pass a competency exam for the area upon hire. May be required to work flexible hours and overtime.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.