INTAKE COUNSELOR (DEGREED)

Bloomingtonmeadows; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bloomingtonmeadows is seeking a Call Specialist to coordinate admissions activities in Bloomington. The role involves handling inquiry calls, processing referrals, patient registration, and insurance verification, as well as vitals checks and presenting patients for evaluation.

Evening and weekend hours apply, with on-site duties and non-clinical responsibilities assigned by the admissions director. CPR and HANDLE WITH CARE training are required within 90 days.

Qualifications

• Bachelor's degree required.
• Minimum of two years of direct clinical experience in psychiatric/mental health/chemical dependency settings.
• CPR certification and HANDLE WITH CARE training within 90 days of employment; familiarity with TJC, HCFA, OSHA regulations.

Responsibilities

• Coordinate admissions: handling inquiry calls and processing referrals for admission.
• Register patients and verify insurance; check vitals and wand incoming patients.
• Schedule evaluations, monitor bedboard, and search belongings.
• Provide reports to units and facilitate teleassessments for on-call staff.
• Perform non-clinical duties as assigned by the admissions director.

Education

Bachelor's degree in social work, mental health/behavioral sciences, or related field

Job description

Responsibilities

The Call Specialist is responsible for coordinating aspects of the admissions process. This includes, but is not limited to, efficient and effective handling of inquiry calls, processing of referrals for possible admission, and knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities may include patient registration and insurance verification, checking vitals, wanding incoming patients, patient observations, scheduling of evaluations, bedboard monitoring, belongings searches, providing report to units, facilitating teleassessments for on‑call staff, and other non‑clinical duties assigned by admissions director. Non‑exempt position.

Qualifications

Education/Licensure

Bachelors degree in social work, mental health/behavioral sciences, or related field.

Experience

Minimum of two years experience in direct clinical experience in a psychiatric/mental health/chemical dependency setting.

Additional Requirements

Completion of CPR course and completion of HANDLE WITH CARE within 90 days of employment. Thorough knowledge of TJC, HCFA, OSHA, state and federal regulatory requirements.

Hours of Work

Evenings-Weekends and other times as indicated by admissions director, as needed.