Intake Counselor

mentalhealthassociation; Tallahassee (FL, NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Fully paid medical coverage

401(k) match

Paid Holidays, Vacation, Personal and

Sick time

Job summary

MHAEM in Florida seeks a Master Level Intake Counselor to join the Wellness Hub Team. This role supports Psychiatric Urgent Care and coordinates intake, referrals, and therapy scheduling. Monday–Friday shifts; hours TBD.

Annual base rate listed as 50K, with competitive benefits. Responsibilities include intake coordination, crisis assessment, insurance verification, case management, and collaboration with Program Director and partners to meet program objectives.

Qualifications

• Master’s degree in social work, psychology, counseling, or related field with two years of experience.
• Valid driver’s license (listed in qualifications).

Responsibilities

• Coordinate intake services with the Program Director and Program Coordinator.
• Manage referral calls, hospital discharges, and schedule therapy intake and psychiatric evaluations.
• Conduct walk-in intake/interviews for assessment and level of care.
• Assist with requesting clinical records and community outreach to develop referrals.
• Verify consumer health insurance and eligibility; engage new consumers respectfully.
• Provide case management and linkage to mental health and substance use services; maintain caseload.

Skills

Clinical assessment

Crisis intervention

Bio-psychosocial interview

Case management

Communication skills

Cultural competency

Safety planning

Documentation

Education

Master's Degree in Social Work/Psychology/Counseling

Tools

EMR system

Medical records coordination

Job description

MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services.

MHA is seeking a Master LevelIntake Counselorto join ourWellness HubTeam!Be a part of the team that makes a difference in the lives of our consumers.

This position provides Psychiatric Urgent Care

Shift Time Available: Monday-Friday, Hours TBD

Qualifications

• A Master’s Degree in the field of social work, psychology, counseling or a related field plus two years of experience.
• A Valid New Jersey driver’s license.

Responsibilities

• Coordinate intake services with the Program Director and Program Coordinator.
• Manage referral calls, hospital discharges, and coordinate therapy intake and psychiatric evaluation schedule based on clinical need.
• Conduct walk-in intake/interviews for assessment for services and level of care.
• Assist with requesting clinical records.
• Assist with community outreach to develop new referral sources and community education.
• Assist with verifying and monitoring consumer health insurance and eligibility.
• Orient and engage new consumers in a culturally and linguistically appropriate manner.
• Provide case management and ongoing linkage to community supports and clinical/mental health and substance use services, as well as, skill-building service.
• Maintain a small caseload.
• Promote the integration of physical and mental health.
• Assist individuals with utilizing all available community supports that best meet their needs.
• Complete all required documentation in clinical files and in EMR in a timely basis as per policies and applicable regulations.
• Attend supervision meetings, treatment team meetings and agency staff meetings.
• Attend meetings with program partners and community providers to reach program objectives, as assigned by Director.
• Must meet all expected productivity levels, in regards to direct service.
• Perform other duties as assigned by Director/Coordinator.

Skills Needed

• Ability to assess general clinical status and assess for safety, as well as, interpret clinical charts when available.
• Ability to identify clinical crisis that may require emergency intervention.
• Ability to complete a bio-psychosocial interview.
• Ability to engage with individuals and provide supportive listening to those in psychiatric crisis.
• Ability to network with a variety of both formal and informal community resources and supports.
• Ability to educate individuals regarding severe and persistent mental illness, psychiatric symptoms and other functional impairments.
• Ability to discuss substance abuse/dependence issues, as well as, educate individuals on these issues.
• Ability to assist individuals in creating a safety plan, when clinically appropriate.
• Ability to clearly communicate verbally and in writing.

Reports to

Program Director
Annual Base Rate: 50K

Fully paid medical coverage for eligible staff.
Generous 401(k) match.
Plentiful Paid Holidays, Vacation, Personal and Sick time.

MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

EEO/AA M/F/M/V/D

Employee Rights under the FMLA