Intake Coordinator: Start a Meaningful Career in Behavioral Health

Banyan Treatment Centers; Gulf Breeze (FL); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vision and dental insurance

401(k) with employer match

Paid time off and holidays

Wellness incentives

Employee assistance and referral

Résumé du poste

Banyan Treatment Centers in Gulf Breeze, FL, is seeking an Intake Coordinator to lead the admission process and welcome clients with warmth and professionalism. This on-site role focuses on accurate data entry, file management in Kipu, and collaboration with clinical staff for smooth patient flow.

The ideal candidate has a strong customer service background, familiarity with Salesforce, and an interest in behavioral health.

Qualifications

• Associate degree in Social Work, Psychology or related human services field.
• 1-2 years of experience in behavioral or mental health treatment preferred.
• Familiarity with KIPU and Salesforce systems preferred.

Responsabilités

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments.
• Assist in gathering consent, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Connaissances

Customer service

Attention to detail

Data entry

Communication skills

Formation

Associate degree in Social Work or related field

Outils

Salesforce

Kipu

Description du poste

Banyan Treatment Centers in Gulf Breeze, FL, is seeking an Intake Coordinator to lead the admission process and welcome clients with warmth and professionalism. This on-site role focuses on accurate data entry, file management in Kipu, and collaboration with clinical staff for smooth patient flow.

The ideal candidate has a strong customer service background, familiarity with Salesforce, and an interest in behavioral health.