Intake Coordinator - Saturday Day/Night Shift

Avenir Behavioral Health Center; Surprise (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Avenir Behavioral Health Center is seeking an Intake Coordinator for weekend shifts (Saturday Day & Night) to support admissions and referrals. You will coordinate referrals, manage bed availability, and build patient charts within the EMR to ensure accurate initial documentation.

The role requires strong communication, EMR proficiency, and a commitment to patient-centered intake processes, with adherence to HIPAA regulations and privacy standards.

Qualifications

• Strong verbal and written communication with medical and clinical staff.
• Proficiency with EMR systems and digital logging tools.
• Excellent time-management to handle fluctuating referral volumes.
• Strict adherence to HIPAA and patient confidentiality standards.

Responsibilities

• Referral & Facility Coordination: manage incoming referrals, contact referring agencies, and communicate bed availability.
• Admissions Scheduling & Charting: coordinate admissions and create clinical charts in the EMR for arriving patients.
• Assessments & Clinical Consents: complete intake assessments and obtain admission consents.
• Legal & Guardian Documentation: obtain required admission paperwork, including guardian consents when applicable.
• Patient Asset Management: log patient belongings and store items securely.
• Data Integrity & Tracking: maintain intake logs, admission trackers, and facility logs across shifts.
• Accountability & Productivity Tracking: maintain daily shift productivity logs.
• Operational Flexibility: perform other duties as assigned by leadership.

Skills

Verbal & written communication

EMR proficiency

Time management

HIPAA compliance

Tools

EMR software

Job description

Intake Coordinator - Weekend Shift (Saturday Day & Night)

Position Summary

The Intake Coordinator BHT plays a critical role in the facility's admissions process, serving as the primary point of contact for referring facilities and incoming patients. This role is responsible for coordinating referrals, managing bed availability, executing admissions workflows, and ensuring accurate clinical and administrative documentation. The ideal candidate maintains high organizational standards, excellent communication skills, and a dedication to patient-centered care during the initial intake phase.

Core Job Responsibilities

• Referral & Facility Coordination: Effectively manage incoming referrals by contacting referring agencies, reviewing documentation, and actively communicating with external facilities regarding current bed availability.
• Admissions Scheduling & Charting: Coordinate and schedule incoming admissions, initiating and building accurate clinical charts within the Electronic Medical Record (EMR) system for all arriving patients.
• Assessments & Clinical Consents: Complete comprehensive intake assessments as necessary and facilitate the execution of all patient admission consents.
• Legal & Guardian Documentation: Diligently obtain all required admission paperwork, including securing legal guardian admission consents when applicable.
• Patient Asset Management: Document and log patient belongings into the facility system, ensuring items are safely stored away in designated secure storage spaces.
• Data Integrity & Tracking: Maintain accurate and up-to-date internal intake logs, admission trackers, and facility logs across each shift.
• Accountability & Productivity Tracking: Complete and maintain a detailed daily shift productivity log to account for tasks completed during every scheduled shift.
• Operational Flexibility: Perform other duties and professional tasks as assigned by departmental leadership to support the changing needs of the intake environment.

Required Qualifications & Skills

• Strong verbal and written communication skills for professional communication with medical and clinical professionals.
• Proficiency with Electronic Medical Record (EMR) systems and digital logging tools.
• Excellent time-management skills and the ability to maintain productivity during fluctuating referral volumes.
• Strict adherence to HIPAA regulations and patient confidentiality standards.