Intake Coordinator Remote

Anchor Health; Petaluma (CA); Remote; USD 60,000 - 76,000; Full time

Job summary

Anchor Health in Petaluma, CA is seeking an Intake Coordinator to manage patient admissions from referral to start of care. You will coordinate with intake, marketing, and clinical teams to ensure smooth transitions into hospice care, including insurance verification and authorization.

Responsibilities include entering patient data into the EMR, supporting referrals, maintaining HIPAA compliance, and building strong relationships with referral sources and community partners to ensure compliant

Qualifications

• Proficient in Microsoft based programs (Outlook, Excel, Word).
• Experience in health care, hospice intake preferred.
• Coordinate and direct professional and administrative personnel.
• Ability to work well in a fast-paced environment.
• Knowledge of corporate business management, governmental regulations, CHAP standards, and private payor practices.
• HOME CARE HOME BASE (EMR) – REQUIRED

Responsibilities

• Enters referral/patient information into the electronic medical record system and other applications as needed.
• Supports marketing team with needs around pending referrals and patient admissions (records, DME).
• Coordinates with referral sources, patient families, marketing, and clinical teams to ensure patients transition into hospice care.
• Ensure compliance with state, federal, and CHAP referral/intake regulatory requirements.
• Establishes and maintains positive relationships with current and potential referral sources.
• Ensures insurance verification and authorization process is complete for each admission.
• Maintains records of referrals and current status in coordination process.
• Maintain HIPAA compliance with all patient information.
• Maintain knowledge of Anchor Health’s contractual relationships and ensure admissions per contract provisions.
• Maintain knowledge of community resources and assist referral sources in accessing such resources.
• Assist in negotiating service pricing with insurance case managers within established parameters.
• Help build and maintain community and client perceptions of Anchor Health LLC as a high-quality provider of services.

Skills

Microsoft Office

Healthcare experience

Coordination skills

Fast-paced environment

CHAP standards

Tools

HOME CARE HOME BASE (EMR)

Job description

Job Description Summary:

Responsible for coordinating all aspects of patient admission process, from referral to start of care. This includes coordinating with members of intake, marketing, and clinical teams. You are responsible for establishing and maintaining relationships with clients and community partners, responding to client requests/concerns, and managing the insurance verification and authorization process.

Essential Job Functions and Responsibilities:

• Enters referral/patient information into the electronic medical record system and other applications as needed.
• Supports marketing team with any needs around pending referrals and patient admissions – i.e. request records, order DME, etc.
• Coordinates with referral sources, patient families, marketing, and clinical teams to ensure patients successful transition into hospice care.
• Ensure compliance with all state, federal, and CHAP referral/intake regulatory requirements.
• Establishes and maintains positive relationships with current and potential referral sources.
• Ensures insurance verification and authorization process is complete for each admission.
• Maintains records of all referrals and current status in coordination process.
• Maintain HIPAA compliance with all patient information.
• Maintain comprehensive working knowledge of Anchor Health’s contractual relationships and ensure patients are admitted according to contract provisions.
• Maintain comprehensive working knowledge of community resources and assist referral sources in accessing such resources should those services not be provided by Anchor Health.
• Assist in negotiating service pricing with insurance case managers and other payors within established financial and credit parameters.
• Helps to build and maintain community and client perceptions of Anchor Health LLC as a high-quality provider of services.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbent may be requested to perform job-related tasks other that those stated in this description.

Position Qualifications:

• Proficient in Microsoft based programs preferred – i.e. Outlook, Excel, Word.
• Experience in health care, preferably in hospice intake.
• Demonstrated ability to coordinate and direct professional and administrative personnel.
• Ability to work well in a fast-paced environment.
• Knowledge of corporate business management, governmental regulations, CHAP standards, and private payor practices.
• HOME CARE HOME BASE (EMR)- REQUIRED