Intake Coordinator: Referrals & Patient Care Liaison

UnitedHealth Group; Raceland (LA); On-site; USD 40,116,000 - 71,349,000; Full time

Benefits offered by this job

comprehensive benefits package

incentive and recognition programs

equity stock purchase

401k contribution

Job summary

Louisiana HomeCare of Raceland is seeking an Intake Coordinator to receive and analyze incoming referral and order calls, then communicate patient information to the appropriate teams. You will verify physician licenses on referrals and research coverage/pay sources for each referral.

In this role you will educate patients, families, physicians, and hospitals about available home health services and act as a liaison between clinical and marketing staff to ensure smooth operations and

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Skills

Office procedures

Insurance/medical experience

Job description

Louisiana HomeCare of Raceland is seeking an Intake Coordinator to receive and analyze incoming referral and order calls, then communicate patient information to the appropriate teams. You will verify physician licenses on referrals and research coverage/pay sources for each referral.

In this role you will educate patients, families, physicians, and hospitals about available home health services and act as a liaison between clinical and marketing staff to ensure smooth operations and