Intake Coordinator LPN

DayToDay Health; Bedford (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health plans

Incentives

401(k)

Stock options

Job summary

DayToDay Health is seeking a full-time Central Intake Coordinator to join our office-based team. You will triage incoming calls, enter referrals, and communicate referral details accurately to nurses and branches.

Responsibilities include collecting demographic/clinical data, coordinating with multiple teams, and providing general information to patients and families while participating in ongoing training and workshops. Compensation varies by experience and location with benefits included.

Qualifications

• Strong communication and diplomacy skills required.
• Attention to detail in data entry and information gathering.
• Ability to triage and prioritize calls effectively.

Responsibilities

• Answering and triaging phone calls to Central Intake Teams.
• Communicating patient and referral information to team members.
• Gathering demographic and clinical data from referral sources.
• Coordinating referral communication with nurses and staff.
• Transferring high-tech or nurse-specific calls appropriately.
• Relaying messages and managing referral data entry.
• Providing general information about services to patients and families.
• Participating in ongoing training and workshops.
• Managing patient ping feeds and disseminating data to teams.
• Performing additional duties as assigned.

Skills

Communication

Data entry

Call triage

Education

LPN licensure in practice state

1 year of office/insurance/medical experience

Job description

Join a full-time, office-based role supporting home health services with a focus on patient referral management and administrative coordination.

Central Intake Coordinator

provides essential administrative support by triaging incoming calls, entering referrals, and communicating referral details accurately to team members and branches.

Key Responsibilities Include

• Answering and triaging phone calls to Central Intake Teams
• Communicating patient and referral information effectively
• Gathering demographic and clinical data from referral sources
• Coordinating referral communication with nurses and other staff
• Transferring high-tech or nurse-specific calls appropriately
• Relaying messages and managing referral data entry
• Providing general information about services to patients and families
• Participating in ongoing training and workshops
• Managing patient ping feeds and disseminating data to relevant teams
• Performing additional duties as assigned

Qualifications Include

• LPN licensure in the practice state
• At least 1 year of experience in office procedures and insurance/medical fields

Skills Required

• Strong communication and diplomacy skills
• Attention to detail in data entry and information gathering
• Ability to triage and prioritize calls effectively

Compensation varies based on experience and location, with additional benefits such as comprehensive health plans, incentives, 401(k), and stock options. The role offers opportunities for professional growth in a supportive environment.