Intake Coordinator - Home Health Referrals

Choice Health at Home; Fort Lauderdale (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k plan vesting

Job summary

Choice Health At Home is seeking an Intake Coordinator to manage the referral intake process at the Fort Lauderdale Home Health Branch. You will be the primary liaison between hospitals, physicians, families, and clinical staff to initiate care promptly.

Responsibilities include documenting referrals, verifying insurance and authorizations, and coordinating care with nursing staff and the interdisciplinary team. A strong customer service focus and experience in medical terminology are preferred.

Qualifications

• Minimum one year of experience in referral intake is preferred.
• Experience with third party payers, Medicare and Medicaid highly desirable.
• Medical field background preferred, including familiarity with medical terminology.
• Excellent computer and customer service skills.

Responsibilities

• Receives and appropriately documents new referrals in a timely manner.
• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
• Coordinates care with Nursing Supervisors, patients, and the interdisciplinary group.
• Provides effective communication to patients, staff members, other health care professionals and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Skills

Customer service

Computer skills

Education

LVN/LPN preferred

Tools

HomeCare HomeBase

Job description

Choice Health At Home is seeking an Intake Coordinator to manage the referral intake process at the Fort Lauderdale Home Health Branch. You will be the primary liaison between hospitals, physicians, families, and clinical staff to initiate care promptly.

Responsibilities include documenting referrals, verifying insurance and authorizations, and coordinating care with nursing staff and the interdisciplinary team. A strong customer service focus and experience in medical terminology are preferred.