Intake Coordinator Home Health PRN

HCA Healthcare; Franklin (NC); On-site; USD 30,000 - 47,000; Part time

Benefits offered by this job

Medical insurance

Dental coverage

Vision benefits

Telemedicine services

401(k) with company match

Tuition assistance

Job summary

CarePartners Health Services, a CarePartners Health Services unit of HCA Healthcare, is seeking an Intake Coordinator for home health and hospice referrals. You will manage the full intake process, verify benefits, and ensure compliant documentation to enable timely admissions.

Strong cross-department coordination is required to support start-of-care timelines, patient experience, and referral partner satisfaction, with a focus on regulatory compliance and payer rules.

Qualifications

• Required Education: High School Diploma.
• Preferred Education: Bachelor’s Degree.
• Required License: None.
• Required Experience: 2-4 years of experience in home health, hospice, utilization management, or post-acute intake required.
• Preferred Experience: Familiarity with Medicare / Medicaid regulations in post acute care.

Responsibilities

• Manage full intake process for home health and hospice referrals.
• Verify benefits and ensure regulatory and payer documentation for admissions.
• Coordinate across departments to support timely start-of-care and accurate revenue capture.

Education

High School Diploma

Bachelor’s Degree

Job description

Do you have the PRN career opportunities as an Intake Coordinator Home Health PRN you want with your current employer? We have an exciting opportunity for you to join CarePartners which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

Role Summary

The Home Health & Hospice Intake Coordinator is a critical operational role responsible for managing the full intake process for both home health and hospice services. This position ensures referrals are processed accurately, benefit verification is completed efficiently, and documentation meets regulatory and payer requirements to support compliant admissions. The coordinator’s work directly influences start-of-care timeliness, revenue capture, patient experience, and referral partner satisfaction. The role requires strong judgment, the ability to navigate complex payer rules and clinical documentation, and coordination across multiple departments. By supporting two highly regulated service lines, the Intake Coordinator contributes significantly to organizational performance, operational throughput, and overall quality of care transitions.

What qualifications you will need:

• Required Education: High School Diploma
• Preferred Education: Bachelor’s Degree
• Required License: None
• Required Experience: 2-4 years of experience in home health, hospice, utilization management, or post-acute intake required
• Preferred Experience: Familiarity with Medicare / Medicaid regulations in post acute care

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location and position.

CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it’s services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics & Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

\"Bricks and mortar do not make a hospital. People do.\"- Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status