Intake Coordinator Healthy Moms (Full Time, Day)

105 Unity Hospital of Rochester; United States; Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Rochester Regional Health's Healthy Moms intake role supports the Maternal Child program. You will review referrals, conduct prescreen interviews, and schedule clinical consultations with treatment providers to ensure smooth intake flow.

The position emphasizes strong communication, attention to detail, and teamwork, with experience in Epic EMR and Excel preferred. This is a full-time, on-site role based in Rochester, NY.

Qualifications

• High School diploma or equivalent and 1 year of experience in a clinical/healthcare setting.
• Excellent oral and written communication for routine interaction with staff and patients.
• High attention to detail and highly organized with strong analytical thinking.
• Ability to work independently and as part of a team, in a fast-paced environment.
• Experience with Epic EMR and Microsoft Excel.

Responsabilités

• Review and process referral information, determining completeness and need for additional evaluations.
• Coordinate and schedule intake screenings, interviews, and consultations with providers.
• Communicate with clients, clinical, and administrative staff to support intake decisions.
• Manage appointment schedules, data reporting, and transportation logistics.

Connaissances

Communication skills

Attention to detail

Organized

Critical thinking

Teamwork

Microsoft Excel

Formation

High School diploma or equivalent

Outils

Epic EMR

Description du poste

Job Title: Intake Coordinator Healthy Moms Department: Maternal Child Location: St Mary's Hours Per Week: Full Time 40 Schedule: M-F 8-4:30

SUMMARY

Responsible for facilitating intake processes, including the review of referral information, conducting prescreen interviews, scheduling clinical consultations, and facilitating intake appointments with treatment providers.

RESPONSIBILITIES

• Review and process referral information, determining completeness, appropriateness, and need for additional evaluations.
• Coordinate and schedule intake screenings, interviews, and consultations, ensuring smooth completion of the intake process.
• Communicate effectively with clients, clinical, and administrative staff to support referral and intake decisions.
• Manage appointment schedules, data reporting, and logistical needs such as patient transportation.

REQUIRED QUALIFICATIONS

• High School diploma or equivalent 1 year of work experience in a clinical, office or healthcare setting

PREFERRED QUALIFICATIONS

• Excellent oral and written communication skills for routine interaction with program staff, patients, community members
• High attention to detail & highly organized
• Exhibits excellent critical thinking/analysis skills
• Ability to work independently and as part of a team
• Experience with electronic medical record system (preferably Epic) & Microsoft Excel

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE

PAY RANGE: $19.00 - $25.00 CITY: Rochester POSTAL CODE: 14611 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Its vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.