Intake Coordinator (Bilingual, Spanish/English)

Georgia-Spine-and-Orthopaedics-1; Roswell (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Paid holidays

Mileage reimbursement

Job summary

Georgia Spine & Orthopaedics in Roswell, GA is seeking a skilled Intake Coordinator who speaks Spanish and English to support our patient onboarding. You will gather patient information, schedule appointments, and ensure accurate data entry in our electronic health records system.

You will collaborate with clinical and administrative teams to provide exceptional service, maintain compliant records, and contribute to streamlined intake processes that enhance patient experience and care continuity.

Qualifications

• High school diploma or equivalent; healthcare admin coursework is a plus.
• Bilingual - Spanish/English required.
• Healthcare setting experience, especially intake or related role.

Responsibilities

• Collect and verify patient information during intake.
• Coordinate appointments and provide necessary information to patients.
• Enter patient data into electronic health records accurately.
• Maintain organized records compliant with healthcare regulations.
• Serve as a patient contact with empathy and professionalism.
• Collaborate with other departments to ensure smooth intake-to-care transitions.
• Audit intake data for accuracy and compliance.
• Identify improvements to streamline intake processes.
• Support Intake Supervisor and team to improve communication and workflow.
• Participate in training and contribute to a positive team culture.

Skills

Bilingual Spanish/English

Healthcare customer service

Electronic Health Records (EHR)

Organizational skills

Education

High school diploma

Some college coursework in healthcare administration

Tools

EHR systems

Job description

Description

Georgia Spine & Orthopaedics is a leading healthcare facility that provides exceptional orthopedic and spine care to our community. Committed to excellence in patient outcomes, innovative medical practices, and a patient-centered approach, we are seeking an experienced Bilingual Intake Coordinator to contribute to the success of our organization.

As an Intake Coordinator, you will play a pivotal role in ensuring a smooth and efficient patient intake process. Your focus will be on gathering accurate patient information, coordinating appointments, and providing exceptional customer service to enhance the overall patient experience.

Intake Coordinator Responsibilities

• Collect and verify patient information, ensuring accuracy and completeness during the intake process.
• Coordinate appointments and communicate effectively with patients to provide necessary information.
• Accurately enter patient information into electronic health records and other relevant systems.
• Maintain organized and up-to-date records, ensuring compliance with healthcare regulations.
• Serve as a point of contact for patient inquiries, providing information and assistance with empathy and professionalism.
• Collaborate with other departments to facilitate smooth transitions between intake and care.
• Conduct regular audits of intake data to ensure accuracy and compliance with organizational standards.
• Identify areas for improvement and contribute to the development of streamlined intake processes.
• Collaborate with the Intake Supervisor and other team members to enhance communication and workflow.
• Participate in training sessions and contribute to a positive team culture.

Requirements

• High school diploma or equivalent; some college coursework in healthcare administration is a plus.
• Bilingual - Spanish/English Required
• Previous experience in a healthcare setting, preferably in patient intake or a related role.
• Strong organizational and multitasking skills with acute attention to detail.
• Excellent communication and interpersonal abilities.
• Familiarity with healthcare information systems and electronic health records.

Intake Coordinator Benefits and Perks

• Excellent benefits package including medical, dental, vision, and multiple add-ons available.
• Paid time off
• Paid holidays
• Various areas and opportunities for advancement
• Community involvement
• Mileage reimbursement and travel stipends are available