Intake Coordinator

Amerita; West Palm Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading provider of Specialty Infusion services, Amerita seeks an Intake Coordinator in West Palm Beach. The role involves managing patient referrals, ensuring proper insurance verification, and maintaining communication with patients and healthcare teams. Ideal candidates will have experience in healthcare and strong communication skills, contributing to efficient service and patient care.

Benefits

Medical, Dental & Vision Benefits

401(k) Retirement Plan with Employer Match

Tuition Reimbursement

Paid Time Off & Holidays

Qualifications

• Minimum 2 years of experience collecting referral information in healthcare.
• Knowledge of insurance verification and pre-certification procedures.
• Strong verbal and written communication skills.

Responsibilities

• Takes Infusion Therapy referrals from sources.
• Ensures intake forms are complete and clear.
• Communicates status of referrals with departments.

Skills

Communication

Insurance Verification

Referral Collection

Education

High School Diploma/GED

Associate’s Degree

Job description

Our Company

Amerita

Overview

Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals. The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Onsite in W Palm Beach Mon - Fri 8:30a - 5:00p

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan with Employer Match
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.