Intake Coordinator - Home Health

Empath Health; Naples (FL); Remote; USD 50,000 - 65,000; Full time

Job summary

Empath Health is seeking a Home Health Intake Coordinator to manage patient referrals and admissions. Responsibilities include processing referrals, verifying insurance, and coordinating care. Preferred qualifications include a nursing license and prior home health experience. Join our diverse team to provide compassionate care.

Qualifications

• At least one year of home health care experience preferred.
• Current knowledge of CMS Clinical and Reimbursement Guidelines.
• Able to work autonomously with minimum supervision.

Responsibilities

• Processes all incoming patient referrals from physicians and facilities.
• Screens referrals for admission based on agency policies.
• Verifies Medicare benefit eligibility.

Skills

Organizational skills

Problem-solving skills

Time management

Decision-making

Advanced verbal communication

Advanced written communication

Education

Licensed Registered Nurse or Licensed Practical Nurse in Florida

Job description

Empath Home Health, a member of Empath Health, is seeking a Home Health Intake Coordinator. The Home Health Intake Coordinator assumes day-to-day responsibility and processing intake information and coordinating referrals for patient admissions in conformance with agency policies and procedures.

Location: Remote

Schedule: 8 hours/day Monday – Friday and rotating Saturday/Holiday schedule

The Home Health Intake Coordinator:

• Processes all incoming patient referrals from physicians and acute/non-acute facilities.
• Screens referrals for admission to home health services based on agency policies and procedures.
• Verifies Medicare benefit eligibility through on-line DDE checks; and if necessary, confirm beneficiary’s status with other agencies by phone.
• Communicates medical complexity/acuity of all referred patients and their orders to the Clinical Coordinator.
• Coordinates patient care with various members of the healthcare team, including physicians, physician’s office staff, hospital discharge planners/case managers, and Territory Managers.

Requirements:

• Currently licensed as a Registered Nurse or Licensed Practical Nurse in Florida is preferred.
• At least one (1) year home health care experience preferred with current knowledge of CMS Clinical and Reimbursement Guidelines and COP.
• Able to work autonomously with minimum supervision.
• Possess organizational, problem-solving, time management, and decision-making skills.
• Advanced interpersonal skills including verbal and written communication skills.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!