Intake Coordinator

Carports Anywhere; Starke (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A growing construction company in Starke, Florida, is seeking an organized Intake Coordinator to serve as the first point of contact for customers. This full-time role involves managing inbound leads, verifying project details, and ensuring seamless communication throughout the intake process. Ideal candidates will have at least two years of experience in customer service or inside sales, alongside strong communication and organizational skills. Join a team-oriented environment with opportunities for advancement while supporting sales and operations.

Qualifications

• 2+ years of customer service, administrative, or inside sales experience.
• Strong communication skills via phone and email.
• Experience in construction or home improvement is a plus.
• Comfortable using CRM systems and Microsoft Office/Google Workspace.
• Ability to multitask and manage priorities effectively.

Responsibilities

• Respond to inbound calls and email leads.
• Gather and verify customer project details.
• Manage accurate data in the CRM system.
• Schedule consultations and route leads to Sales.
• Communicate next steps clearly to customers.
• Ensure all documentation is complete before order submission.
• Support sales and operations with administrative follow-up.

Skills

Customer service experience

Strong communication skills

Detail-oriented

Organizational ability

Multitasking

Multitasking

Data entry

Tools

CRM systems

Microsoft Office

Google Workspace

Google Workspace

Job description

Intake Coordinator for Carports Anywhere

Full-Time | On-Site

Join a Growing Team at Carports Anywhere

Carports Anywhere is expanding, and we’re looking for a highly organized, customer-focused Intake Coordinator to be the first point of contact for our customers. This role is critical to our sales and operations success — ensuring incoming leads are handled quickly, accurately, and professionally.

If you thrive in a fast-paced environment, enjoy helping customers, and love keeping processes organized, this could be a great fit.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What You’ll Do

• Respond to inbound calls, website inquiries, and email leads
• Gather and verify customer project details (dimensions, location, specifications)
• Enter and manage accurate data in our CRM system
• Schedule consultations and route qualified leads to Sales
• Communicate next steps clearly to customers
• Ensure all documentation is complete before order submission
• Support sales and operations with administrative follow-up

What We’re Looking For

• 2+ years of customer service, administrative, or inside sales experience
• Strong communication skills (phone and email)
• Detail-oriented with strong organizational ability
• Comfortable using CRM systems and Microsoft Office/Google Workspace
• Ability to multitask and manage priorities effectively

Bonus Points If You Have

• Experience in construction, home improvement, or building materials
• Familiarity with permitting or zoning basics
• CRM experience (Salesforce, HubSpot, or similar)

What Success Looks Like

• Fast response times to inbound leads
• Accurate and complete customer documentation
• Smooth handoff to sales and operations
• High customer satisfaction during the intake process

Why Join Carports Anywhere?

• Growing company with advancement opportunities
• Team-oriented environment
• Clear expectations and measurable performance goals
• Opportunity to move into other roles

Compensation: Competitive hourly pay (based on experience) Schedule: Full-time, Monday–Friday

If you are organized, responsive, and ready to play a key role in a growing company, we’d love to hear from you.

Apply today to join Carports Anywhere!