Office Manager / Designer

The Tailored Closet®, LLC; Springdale; On-site; CAD 37,500 - 42,000; Full time

Benefits offered by this job

Holiday pay for major holidays

Performance-based bonus

Employee referral incentives

Open door policy

Training and development

Additional benefits

Job summary

The Tailored Closet®, LLC is seeking a highly organized and self-motivated administrator to support our sales and installation teams.

You will manage scheduling, customer communications, vendor coordination, and data entry to ensure smooth daily operations and client satisfaction.

Qualifications

• Previous administrative experience required.
• Valid driver's license required.
• Proficient in Microsoft Word, Excel, and Outlook.
• Construction knowledge is a plus.

Responsibilities

• Answering the phone and scheduling appointments for sales and installations.
• Following up with customer/vendor requests and concerns.
• Communicating with vendors and receiving shipments.
• Data entry of invoices and sales contracts.
• Maintain the cleanliness and organization of the office environment.
• Assist with social media management, occasionally.
• Assist with client presentations and some appointments.
• A task-oriented and driven person will do well in this position.
• Self-motivated and energetic individual who values customer service and client relationships.

Skills

Scheduling

Communication

Customer service

Data entry

MS Word

MS Excel

Outlook

Job description

• Holiday Pay for major hoildays
• Bonus based on performance

We Offer

• Schedule: This is a 36-40-hour position per week
• Paid Training and Development: We will provide continuous design training so you are well-prepared to help our customers.
• Additional Perks: Employee referral incentives.
• Open Door Policy: Speak to the owner at any time. You will work hand in hand with the Owner and Lead Designer to create beautiful spaces for clients.
• Additional Benefits!

Position Overview

We are looking for a Great Attitude, a Self-Starter, and a Well-organized candidate with a background in administrative work, office management, and maintaining smooth schedules for the Team. Join us in a wonderful journey of transforming the spaces that our clients live within. If you like to take pride in seeing your efforts transform our clients' spaces and change the way they live within their homes. It is a challenging environment, lots of moving parts, but the joy of creating beautiful spaces, then this position would be a good fit for you.

Responsibilities

• Creating customer relationships through answering the phone and scheduling appointments for sales and installations
• Following up with all customer/vendor requests and concerns
• Communicating with different vendors and receiving shipments
• Data Entry (Invoices and Sales Contracts)
• Maintain the cleanliness and organization of the office environment
• Assisting with social media management, occasionally
• Assisting with client presentations and some appointments would be desired.
• A task-oriented and Driven person will do great in this position.
• Perfect for a self-motivated and Highly Energetic Individual that values Customer Service and the opportunity to create beautiful spaces and build relationships with clients.

Qualifications

• Previous administrative experience - Required
• Valid Driver's License - Required
• Proficient in Microsoft Word, Excel, and Outlook
• Construction knowledge - a plus

Company Overview

• We are a nationally recognized brand in the home storage industry, and our clients have come to expect the best solutions for their home organization and garage storage needs.
• The Tailored Closet & Premier Garage of Northwest Arkansas's personalized consultation process guarantees a customized and fully optimized home organization solution and a beautifully organized life for every client.
• Today, we are the largest whole-home organization brand in the industry and in Northwest Arkansas. We’ve repeatedly made the Entrepreneur Franchise Top 500, Top Home-Based, and Top Global Franchise lists, as well as Best of Houzz.

Company Purpose

• Our overall purpose is to transform spaces… and lives.
• Providing innovative solutions that help create a more peaceful and productive home or environment.
• That’s why we’re in business. No matter your stage, style, or budget, we love providing the life-changing results of an organized home.

Compensation: $37,500.00 - $42,000.00 per year

We're the local experts in your neighborhood, specializing in everything from custom closets and home office storage to garage cabinets and durable garage floor coatings. We truly care about our customers and the community we serve. We enjoy getting to know our customers and discovering their unique styles through our personalized consultation process to deliver efficient home storage solutions that are uniquely tailored to our customers' needs.

Giving back is in our DNA. At The Tailored Closet/PremierGarage we are centered around making our communities vibrant and full of hope as proven by our local whole home organization experts. Heart & Home was created to show our commitment to giving back and is an extension of our core value of caring. We are about our customers, the communities we live in and, as importantly, our franchisees, staff, families and friends.

Through ongoing national partnerships and local, community efforts, we’re focused on transforming people’s lives and the communities that we live in. Philanthropic initiatives include food and clothing drives, caring for veterans and their families, 5K walks and runs to raise awareness, and much more. Because caring is in our DNA, it’s also a core value that permeates every level of the company and drives policy.

The positions on this website, unless otherwise indicated, are posted by Tailored Living® franchisees. Tailored Living® franchises are independently owned and operated businesses and if you accept a position with a Tailored Living® franchisee, you are employed by that franchisee, and not by franchisor HFC Tailored Living, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Tailored Living LLC and its parents and affiliates have no input or involvement in such matters. HFC Tailored Living LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Tailored Living® franchisee posting the position.

How many years of administrative experience do you have? *

Are you comfortable with computers, email, using the internet, and learning new computer programs? Excel & Outlook.

How many years of experience do you have with face-to-face sales and customer service? *

Do you have experience working with a CRM? *

What accomplishment are you most proud of personally or professionally? *

Referral code from a current employee If no code provided, add their name instead.

Company-Provided Tools, Truck, & Uniforms