Intake Coordinator

Brio Living Services; Saint Joseph (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Medical insurance

Daily pay

Tuition assistance

Job summary

Brio Living Services in St. Joseph, MI seeks an Intake Coordinator to support the PACE of Southwest Michigan intake process. You will coordinate initial screenings and assessments, schedule visits, and ensure a warm, informative first impression for prospective participants.

Duties include handling inquiries, conducting home screenings, entering participant data, coordinating referrals, and communicating with the Enrollment and Marketing Supervisor to support enrollment and care planning.

Qualifications

• Bachelor's degree in a relevant healthcare field.
• Active Michigan license/certification to practice in the State of Michigan.
• Two years' experience in home or community health.
• Valid Michigan driver's license and reliable transportation.

Responsibilities

• Support the enrollment team in achieving program growth.
• Responsible for all aspects of the intake process, including inquiry calls, information/referrals, phone screening and in-home assessments.
• Meets with prospective enrollees in their home.
• Completes the Level of Care/In-Home Care Assessment on potential participants.
• Coordinates referral-related activities prior to enrollment and communicates with the team.
• Transmits information to the State of Michigan and participates in Interdisciplinary Team meetings.
• Maintains participant information in databases and coordinates follow-up with referral sources.

Education

Bachelor's degree in a relevant healthcare field

Job description

Intake Coordinator

Department: Admin

Employment Type: Full Time

Location: St. Joseph, MI

Reporting To: Kara Gargano

Description

Schedule: Exempt (salary), min 40 hours per week | Monday - Friday | 8am - 4:30pm

Department: PACE of Southwest Michigan | St. Joseph, MI

What You’ll Do:

Help connect older adults to the care they deserve. Join the PACE of Southwest Michigan team as you support the intake process for prospective participants, coordinating initial screenings and assessments under the guidance of the Enrollment and Marketing Supervisor. Your work will play a vital role in creating a positive first impression and helping individuals access comprehensive, life-enhancing care.

Key Responsibilities

• Support the enrollment team in achieving program growth.
• Responsible for all aspects of the intake process, including but not limited to; responding to inquiry calls, providing information and referrals, phone screening and in-home assessments.
• Meets with prospective enrollees in their home.
• Completes the Level of Care/ln Home Care Assessment on potential participants.
• Effectively communicates with the team to coordinate referral related activities prior to enrollment.
• Transmitting information to the State of Michigan.
• Participates in the Interdisciplinary Team meetings.
• Responsible for participant information input into various databases.
• Coordinates timely follow-up with referral sources, families and participants through phone contact, letters and all other appropriate modes of communication.
• Responsible for maintaining relationships with key referral sources.
• Responsible for maintaining effective working relationships with agencies as related to the intake process.
• Assists in community outreach activities.
• Responsible for completion of in-home initial assessment.
• Develops input to team on care plan development based on intake and Hierarchical Condition Category assessment.
• Utilize assessment skills to determine eligibility of the participant for the PACE program.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge and Expertise

• Completed bachelors' degree in a relevant healthcare field (such as nursing, occupational or physical therapy, social worker or other relevant clinical fields).
• Active and unencumbered license/certification to practice in the State of Michigan as appropriate.
• Two (2) years' experience in either home or community health.
• Valid Michigan driver's license and reliable transportation.

Benefits

• Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay –Instantly transfer your daily earnings.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
• Mileage Reimbursement – Offered for work-related travel.

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at [e-mail]

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

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