Enrollment Specialist

Volunteers of America National Services (VOANS); Lansing (MI); On-site; USD 54,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) with discretionary contribution

Paid Time Off + Personal Days

Life Insurance

Short-Term Disability

Employee Assistance Program

Wellness incentives

Get paid early

Job summary

Senior Community Care of Michigan PACE in Lansing, MI is seeking an Enrollment Specialist to join our care‑driven team. You will manage referrals, assess potential participants, and guide families through intake and enrollment in our PACE program.

Bachelor’s degree in humanities/health and human services or equivalent with CNA or LPN certification; two years in healthcare marketing or admissions; valid driver’s license and transportation within 100 miles. Monday–Friday 8:00 AM–4:30 PM.

Qualifications

• Bachelor’s degree in humanities/health and human services or equivalent with CNA or LPN certification.
• Two years of experience in marketing, with emphasis on sales/admissions in a health care setting.
• Shall have either training or related experience in the job assigned.
• Must have a valid driver’s license and transportation within 100 miles daily.

Responsibilities

• Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s wishes and the services provided.
• Assists potential participants in managing their needs during intake and assessment, including referrals to doctors and community agencies.

Skills

Marketing experience

Sales experience

Admissions role

Driver's license

Education

Bachelor’s Degree in humanities/health and human services or equivalent

Tools

CNA/LPN certification

Job description

Care with Heart. Work with Purpose. Join The Senior Community Care of Michigan PACE as an Enrollment Specialist in Lansing, MI. This is more than a job!It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you.

Senior Community Care of Michigan PACE is a community of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years .

Pay Range: $54,400-$60,900

Schedule: Monday-Friday 8:00 AM-4:30 PM

Why You’ll Love It Here

• Supportive, caring leadership that truly values your voice
• A positive, team-oriented environment where you can rely on one another
• A beautiful, welcoming campus you’ll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• Medical, Dental & Vision Insurance
• 403(b) with discretionary contribution
• Paid Time Off + Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

What You Bring (Requirements)

• Bachelor’s Degree in humanities/health and human services or equivalent experience with C.N.A. or LPN certification.
• Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider
• Shall have either training or related experience in the job assigned.
• Must have a valid driver’s license and have means of transportation within one hundred (100) miles or more daily.

What You’ll Be Responsible For

• Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.

About Us Senior Community Care of Michigan PACE provides healthcare and supportive services for individuals age 55 and older, helping them live safely, comfortably, and independently in their own homes and communities. As a Program of All-Inclusive Care for the Elderly (PACE) provider, our interdisciplinary teams deliver personalized, comprehensive care tailored to each participant’s needs. Located in Lansing, this community offers a welcoming, mid-Michigan setting with a strong sense of connection. Residents enjoy nearby parks, local dining, and cultural attractions, along with easy access to Michigan State University and the surrounding areas.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.