Intake Coordinator

Pinnacle Senior Living; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

The Pennant Group, Inc. is seeking an Intake Coordinator I to communicate with patients, families, and physician offices, process referrals, and coordinate patient care in a Home Health/Hospice setting.

This role supports field staff, offices, and community partners while ensuring adherence to regulations and policies. Based in the Nashville area, the Intake Coordinator I will work to maintain strong community relationships and assist with scheduling, workflow, and general office support as

Responsibilities

• Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
• Build and maintain strong relationships with referral sources and other community contacts.
• Assist field staff with information, scheduling, and workflow.
• Responsible for Homecare Homebase workflow appropriate to the Intake roles.
• Work with the office team to provide other types of office support as needs dictate

Job description

Position Summary:

The Intake Coordinator I communicates and coordinates with patients, families, and physician offices. Process referrals and coordinate patient care. Assist to ensure smooth clinical operations. Maintain strong community relationships, and helps ensure adherence to regulations, policies, and procedures. The Intake Coordinator I will typically have experience in the Home Health/Hospice industry but need not be licensed in a skilled discipline.

Responsibilities

Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.

Build and maintain strong relationships with referral sources and other community contacts.

Assist field staff with information, scheduling, and workflow.

Responsible for Homecare Homebase workflow appropriate to the Intake roles.

Work with the office team to provide other types of office support as needs dictate

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.