Intake Coordinator

Harboroaks; Kennett Square (Chester County); On-site; USD 42,000 - 64,000; Full time

Job summary

Acadia Healthcare is seeking an Admissions Specialist to manage the admission and registration of patients into the facility and to maintain communications between the organization and patient referrals and their families.

The role requires handling incoming referrals, data collection, coordinating with referral sources, and ensuring all admission documentation is accurate and complete. A healthcare admissions background is preferred, with a college degree often desired.

Qualifications

• College degree preferred.
• Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.

Responsibilities

• Respond promptly to inbound referrals via phone, fax, or webform to assist clients and families seeking treatment.
• Review prospective admissions against admission criteria, policies, and procedures.
• Initiate contact to gather clinical and demographic data from patients and sources.
• Respond promptly to inquiry calls and schedule assessments.
• Assist prospective patients and families in seeking treatment.
• Coordinate with referral sources and arrange transportation for patients.
• Maintain all documentation involved with the admissions process.

Skills

Healthcare admissions experience

Education

College degree preferred

Job description

Overview

PURPOSE STATEMENT:

As one of the nation’s leaders in treating individuals with co-occurring mood,addiction,eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and intake functions to allow us to help everypossible personin need.To this end, Acadia Healthcare is currently interested in hearing fromdynamic,results driven candidates who may be a fit for theAdmissionsSpecialistposition. TheAdmissionsSpecialistwill be primarily responsible for the admission and/or registration of patients into the facility andmaintainingcommunications between the organization and thepatientreferralsand family.

Responsibilities

ESSENTIAL FUNCTIONS:

• Promptly respond to inbound referrals via phone, fax, webform, etc. toassistclients and theirfamily’swho are seeking treatment.
• Review prospective admissions against approved admission criteria, policies, and procedures.
• Initiate contact to gatherrequiredclinical and demographic data frompatientand other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Assistprospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when notappropriate forfacilityassistanceor admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible formaintainingall thedocumentation involved with the admissions process.

OTHER FUNCTIONS:

Perform other functions andtask asassigned

STANDARD EXPECTATIONS:

• Complieswithorganizational policies, procedures, performance improvement initiatives andmaintainsorganizational and industry policiesregardingconfidentiality.
• Communicate clearly and effectively toperson(s) receiving services and their family members,guests,and other members of the health care team.
• Develops constructive and cooperative working relationships with others andmaintainsthem overtime.
• Encourages and builds mutual trust,respect,and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• College degreepreferred
• Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Certified AddictionsCounselor (CAC); Certified Chemical Dependency Counselor (CCDS) or Certified Employee Assistance Program (CEAP) certification preferred.
• CPR and de-escalation/restraint certificationrequired(training available upon hire and offered by facility).
• First aid may berequiredbased on state or facility.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.