Intake Clerk (Full-time, PM shift)

Aurora Behavioral Charter Oak; Covina (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Paid sick time off

Vision insurance

Job summary

Aurora Charter Oak Hospital is seeking an Intake Clerk for the Needs Assessment Department in Covina, CA. This full-time position is on the PM shift with 8-hour days and a pay range of $23-$25/hr. You will support the Intake team, process documents, coordinate with hospitals, and gain exposure to behavioral health.

Candidates should have a high school degree, clerical experience, and familiarity with Microsoft Office. This role offers a path to a healthcare career and a benefits package.

Qualifications

• High school degree, GED or equivalent required.
• Clerical experience working in an office, doctor's office highly preferred.
• Insurance knowledge preferred.
• Previous experience in healthcare preferred.
• Telephone etiquette and customer service skills.
• Computer skills, familiar with Microsoft Office, Excel.
• Data entry, time management, typing and organization skills.
• Ability to maintain confidential information.
• Current BLS for healthcare provider card upon hire.
• Therapeutic Options Training (TOT) to be obtained prior to providing direct patient care without a preceptor.

Responsibilities

• Provide clerical and administrative support to Intake Department; assist nurse with faxes, insurance look-ups, documents in AIS (BESTCare), communicate with hospitals, referral sources, and other duties as assigned.
• Learn about the world of behavioral health and develop a lasting career in healthcare.
• Join us in making a meaningful impact in the lives of those we serve!

Skills

Telephone etiquette

Customer service

Data entry

Time management

Typing

Organization

Confidential information handling

Insurance knowledge

Healthcare experience

Office administration

Education

High school degree

GED or equivalent

Current BLS for healthcare provider

Tools

Microsoft Office

Excel

Job description

We have opening for an Intake Clerk in our Needs Assessment Department.

PM Shift

Full-time

8-hr shifts

Pay range: $23 - $25/hr

What We Do:

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors.

What You'll Do:

Our Intake Clerk make a difference in the lives of our patients. Our dedicated professionals work tirelessly to create an environment that fosters healing, growth, and long-term wellness.

This position provides clerical and administrative support to Intake Department; assists nurse with faxes, insurance look-ups, documents in AIS (BESTCare), communicate with hospitals, referral sources, and other duties as assigned. You will learn about the world of behavioral health and develop a lasting career in healthcare.

Join us in making a meaningful impact in the lives of those we serve!

Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

EEOC Employer. Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

We participate in the E-Verify program. Follow the link for additional information. http://www.uscis.gov/e-verify

Education & Experience:

• High school degree, GED or equivalent required
• Clerical experience working in an office, doctor's office highly preferred
• Insurance knowledge preferred
• Previous experience in healthcare preferred
• Telephone etiquette and customer service skills
• Computer skills, familiar with Microsoft Office, Excel
• Data entry, time management, typing and organization skills
• Ability to maintain confidential information
• Current BLS for healthcare provider card upon hire
• Therapeutic Options Training (TOT) to be obtained prior to providing direct patient care without a preceptor

• Pay range: $23 - $25/hr
• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid sick time off
• Vision insurance