Intake Case Manager: Guide New Clients to Independence

The Doe Fund Inc; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement plan participation

Paid time off

Paid holidays

Gym membership discount

Job summary

The Doe Fund Inc. in Brooklyn, NY is seeking an Intake Case Manager to welcome new clients, explain program structure, and guide them through initial interviews and intake in CARES and the TDF Database.

You will develop an Independent Living Plan, support house operations, and coordinate services with sensitivity to clients facing homelessness or justice involvement. A High School Diploma or equivalent is required, and independence with minimal supervision is valued.

Qualifications

• Must have strong client contact skills and the ability to treat all clients with dignity and respect.
• Ability to complete detailed intake interviews and enter data accurately into CARES and the TDF Database.
• Independent worker capable of navigating varying situations without onsite supervision.

Responsibilities

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings and provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into CARES & TDF Database
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties including digital bed management and related tasks

Skills

Client service

Data entry

Independent work

Education

High School Diploma or equivalent

Tools

CARES

TDF Database

Job description

The Doe Fund Inc. in Brooklyn, NY is seeking an Intake Case Manager to welcome new clients, explain program structure, and guide them through initial interviews and intake in CARES and the TDF Database.

You will develop an Independent Living Plan, support house operations, and coordinate services with sensitivity to clients facing homelessness or justice involvement. A High School Diploma or equivalent is required, and independence with minimal supervision is valued.