Intake Case Manager

The Doe Fund Inc; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement plan participation

Paid time off

Paid holidays

Gym membership discount

Job summary

The Doe Fund Inc. in Brooklyn, NY is seeking an Intake Case Manager to welcome new clients, explain program structure, and guide them through initial interviews and intake in CARES and the TDF Database.

You will develop an Independent Living Plan, support house operations, and coordinate services with sensitivity to clients facing homelessness or justice involvement. A High School Diploma or equivalent is required, and independence with minimal supervision is valued.

Qualifications

• Must have strong client contact skills and the ability to treat all clients with dignity and respect.
• Ability to complete detailed intake interviews and enter data accurately into CARES and the TDF Database.
• Independent worker capable of navigating varying situations without onsite supervision.

Responsibilities

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings and provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into CARES & TDF Database
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties including digital bed management and related tasks

Skills

Client service

Data entry

Independent work

Education

High School Diploma or equivalent

Tools

CARES

TDF Database

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Case Manager

Brooklyn, NY, US

2 days ago Requisition ID: 1199

Let’s Connect!

Are you ready to embark on a new career endeavor?

The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Key Responsibilities:

• Meet with every new Client to introduce program structure, guidelines, and expectations
• Orient Client to new surroundings, provide initial bedding and toiletries
• Complete detailed interview and paper intake with the Client
• Enter all intake information into two databases (CARES & TDF Database)
• Construct an initial Independent Living Plan (ILP) with every new Client
• Assist with House Management duties whenever possible, including digital bed management, urine collection for toxicology, building rounds, etc.

The Ideal Candidate:

• High School Diploma or Equivalent
• Experience with criminal justice or homeless population, or ability and desire to learn and adjust quickly to the population
• Excellent Client contact skills, including a dedication to treating all Clients with dignity and respect
• Computer Proficiency (must master two databases, and position relies heavily on email contact)
• Must be an independent worker, and able to navigate varying situations without onsite Supervisory support

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.