Intake & Case Closure Specialist - Legal

Laborde Earles; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Laborde Earles seeks an Intake / Case Closer in the United States to join their expanding Personal Injury Law Firm. The role requires someone organized and detail-oriented to efficiently handle onboarding and case management tasks, ensuring timely client communication and documentation.

The ideal candidate will possess excellent communication skills, familiarity with cloud-based systems, and a background in customer service, preferably in legal or insurance fields. Join us to support our paralegals effectively!

Qualifications

• Must be organized and detail-oriented.
• Ability to handle multiple tasks with accuracy and prioritization.
• Understanding of legal terminology and case types.

Responsibilities

• Finalize onboarding documentation for new cases.
• Manage post-settlement procedures and client communications.
• Send client welcome letters and confirm previous representation.

Skills

Fluent in English – excellent oral and written communication skills

Bi‑lingual (English/Spanish)

Attention to detail

Ability to manage multiple follow‑up tasks

Professionalism and confidentiality

Education

High school diploma or equivalent

1–3 years customer service experience

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Document management tools

Case management systems (CMS) – Litify or Salesforce

Job description

Laborde Earles seeks an Intake / Case Closer in the United States to join their expanding Personal Injury Law Firm. The role requires someone organized and detail-oriented to efficiently handle onboarding and case management tasks, ensuring timely client communication and documentation.

The ideal candidate will possess excellent communication skills, familiarity with cloud-based systems, and a background in customer service, preferably in legal or insurance fields. Join us to support our paralegals effectively!