Intake & Billing Specialist — Infusion Care

Vital Care Infusion Services; Tucson (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Flexible Spending Accounts

Paid time off

Paid paternal leave

Volunteer days off

Life and disability insurance

401(k) matching

Tuition reimbursement

Employee assistance program

Referral program

Professional development

Job summary

Vital Care Infusion Services is seeking a detail-oriented billing and revenue-cycle specialist to process referrals, review patient files for accuracy, and submit claims to payers. The role emphasizes adherence to processes to reduce denials and improve collection rates, with credentialing activities and contract applications part of the duties.

The position focuses on ensuring timely reimbursement, effective payer communications, and strong documentation practices within a full-time, on-site

Qualifications

• High school diploma or equivalent plus specialized training in intake/pharmacy billing/collections.
• 2+ years' intake, medical billing, or collections experience required.
• 2+ years of home infusion therapy experience required.
• Coding course certification is highly preferred.

Responsibilities

• Review patient files for completeness and accuracy, audit claims, and submit primary/secondary billing to payers.
• Communicate with franchise partners and other departments regarding order intake status.
• Document case activity and correspondence in the system; schedule required follow-ups.
• Investigate and verify benefits for pharmacy and medical third-party claims.
• Obtain prior authorizations and follow up to provide needed information to payers.
• Track and escalate service issues delaying authorizations or patient access.
• Explain therapy costs to patients before starting service.
• Contribute to training materials and processes for the RCM team.
• Perform other duties as assigned.

Skills

Communication skills

Billing & collection processes

Organizational skills

MS Office & pharmacy apps

Education

High school diploma or equivalent

Specialized training in intake, pharmacy/medical billing, and/or collections

Two years' intake, medical billing, and/or collections experience

Two years of home infusion therapy

Coding course certification (preferred)

Tools

MS Office

Pharmacy applications

Job description

Vital Care Infusion Services is seeking a detail-oriented billing and revenue-cycle specialist to process referrals, review patient files for accuracy, and submit claims to payers. The role emphasizes adherence to processes to reduce denials and improve collection rates, with credentialing activities and contract applications part of the duties.

The position focuses on ensuring timely reimbursement, effective payer communications, and strong documentation practices within a full-time, on-site