Intake Attorney

I8IS - Infiniti Software Solutions; Phoenix (AZ); Hybrid; USD 106,000 - 144,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Collaborative work environment

Opportunity to work on significant PI/

Mass Tort matters

Job summary

I8IS - Infiniti Software Solutions, a national plaintiff-side law firm, seeks an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases. You will be the primary legal decision-maker for intake, ensuring compliance and assisting a high-volume operation.

The ideal candidate has strong legal judgment, PI experience, excellent communication, and the ability to make sound decisions in a fast-paced environment. Hybrid work arrangements supported.

Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Minimum 2 years of experience in Personal Injury, Plaintiff-side Litigation, Pre-Litigation, Mass Torts, Legal Intake.

Responsibilities

• Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.
• Determine whether matters should be accepted or declined based on liability, damages, insurance coverage, venue, and firm guidelines.
• Review complex, high-value, and sensitive cases with professionalism and compassion.
• Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.
• Serve as the primary legal resource for the intake department.
• Provide legal guidance and support to intake specialists.
• Train intake staff on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.
• Ensure statutes of limitation and other critical deadlines are properly identified and documented.
• Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.
• Monitor intake quality, conversion rates, and decline trends and recommend process improvements.
• Collaborate with litigation attorneys, marketing teams, and firm leadership to improve intake strategies and outcomes.
• Support client communication and ensure a professional, empathetic intake experience.
• Assist with process improvements, quality control, and intake-team efficiency.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Decision-making under pressure

Education

ABA-accredited law school (J.D.)

Arizona Bar admission or eligibility

Tools

CRM systems

Case-management systems

Job description

Intake Attorney

Location: Greater Phoenix Area, Arizona

Work Arrangement: Hybrid

Employment Type: Full-Time

Salary: $125,000 annually

About the Organization

Our client is a nationally recognized plaintiff-side law firm focused on representing individuals who have suffered injuries resulting from negligence, defective products, and other wrongful acts.

The firm handles a high volume of Personal Injury, Rideshare Abuse, and Mass Tort matters and utilizes technology-driven processes to support efficient case evaluation and client service.

This is an excellent opportunity for an experienced attorney to take a key legal leadership role within the intake function, make case-acceptance decisions, provide legal guidance, and work closely with attorneys, intake teams, and firm leadership.

Position Overview

We are seeking an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.

The Intake Attorney will serve as the primary legal decision-maker for the intake department, reviewing escalated matters, determining whether cases meet the firm's acceptance criteria, ensuring legal compliance, and supporting a high-volume plaintiff-side intake operation.

The ideal candidate will have strong legal judgment, Personal Injury experience, excellent communication skills, and the ability to make sound decisions in a fast-paced, high-volume environment.

Key Responsibilities

• Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.
• Determine whether matters should be accepted or declined based on liability, damages, insurance coverage, venue, and firm guidelines.
• Review complex, high-value, and sensitive cases with professionalism and compassion.
• Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.
• Serve as the primary legal resource for the intake department.
• Provide legal guidance and support to intake specialists.
• Train intake staff on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.
• Ensure statutes of limitation and other critical deadlines are properly identified and documented.
• Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.
• Monitor intake quality, conversion rates, and decline trends and recommend process improvements.
• Collaborate with litigation attorneys, marketing teams, and firm leadership to improve intake strategies and outcomes.
• Support client communication and ensure a professional, empathetic intake experience.
• Assist with process improvements, quality control, and intake-team efficiency.

Required Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Minimum 2 years of experience in one or more of the following:
  • Personal Injury
  • Plaintiff-side Litigation
  • Pre-Litigation
  • Mass Torts
  • Legal Intake
• Strong understanding of:
  • Personal Injury law
  • Liability and damages analysis
  • Insurance coverage principles
  • Statutes of limitation
  • Case evaluation and legal risk assessment
• Ability to make accurate legal decisions in a high-volume environment.
• Excellent communication, client counseling, and interpersonal skills.
• Experience with CRM, intake, or case-management systems.
• Strong organizational and decision-making abilities.

Preferred Qualifications

• Experience in high-volume legal intake or case-acquisition environments.
• Experience screening Mass Tort and multi-state litigation matters.
• Arizona Bar admission or willingness to obtain admission.
• Experience handling sensitive or trauma-related client matters.
• Spanish bilingual proficiency.
• Previous experience training or mentoring intake staff.

Ideal Candidate Background

Candidates with experience as an Intake Attorney, Personal Injury Attorney, Plaintiff Litigation Attorney, Pre-Litigation Attorney, Mass Tort Attorney, or Personal Injury Associate Attorney are encouraged to apply.

Compensation & Benefits

• $125,000 annual salary
• Hybrid work arrangement
• Comprehensive benefits package
• Professional development opportunities
• Collaborative work environment
• Opportunity to work on significant Personal Injury and Mass Tort matters