Intake & Admissions Specialist (Patient Access)

Gosnold; Parkwood Beach (MA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health and dental insurance

Vision insurance

Flexible spending accounts

Paid vacation, sick, and holidays

403b retirement plan

Job summary

Gosnold, Inc. is seeking a Patient Access Specialist for a 40-hour day shift in Wareham, MA. The specialist gathers pre-admission information, assesses insurance coverage, and facilitates admissions with sensitivity and professionalism.

The role requires strong customer service and data-entry accuracy. Schedule includes rotating weekends. The position supports Gosnold’s continuum of care across inpatient, residential, family, and outpatient programs, with exposure to payer interactions and

Qualifications

• High School Diploma or equivalent required.
• Experience using a computer and web-based programs.
• Strong customer service orientation and ability to handle inquiries.
• Knowledge of electronic data systems and data entry accuracy.

Responsibilities

• Provide excellent customer service to patients, families, and referents.
• Determine preliminary payer status and verify insurance upon admission.
• Maintain accurate electronic/paper patient records with current information.
• Initiate financial interviews and collect relevant documents and payments.
• Collaborate with other departments to maximize utilization and reimbursement.
• Explain Gosnold programs to referrals and optimize admissions to appropriate services.

Skills

Customer service

Data systems

Data entry

Multi-tasking

Education

High School Diploma

Tools

Electronic Health Record (EHR) system

Job description

Gosnold, Inc. is seeking a Patient Access Specialist for a 40-hour day shift in Wareham, MA. The specialist gathers pre-admission information, assesses insurance coverage, and facilitates admissions with sensitivity and professionalism.

The role requires strong customer service and data-entry accuracy. Schedule includes rotating weekends. The position supports Gosnold’s continuum of care across inpatient, residential, family, and outpatient programs, with exposure to payer interactions and