Intake & Admissions Coordinator - Mental Health

Oceans Healthcare; Abilene (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Oceans Behavioral Hospital Abilene seeks an Intake Coordinator to respond to inquiry calls, perform initial intake assessments, and coordinate admissions in accordance with regulations and Oceans' policies.

The role requires conveying information to patients and families with sensitivity to age, disability, and culture, and ensuring timely referrals and documentation. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree or LVN/RN with mental health experience preferred.
• Minimum one year in Mental Health/Chemical Dependency with age/disability population preferred.
• Interpersonal and assessment skills; knowledge of DSM-IV-R.

Responsibilities

• Responds to inquiry calls, completes inquiry forms accurately, schedules assessments and documents follow-ups.
• Conducts assessments at facility or other locations and performs initial triage.
• Refers patients to appropriate resources when not suitable for the facility.
• Coordinates pre-certification and admissions processes and related documentation.
• Delivers patient services with respect to dignity and satisfaction.
• Identifies safety needs and reports concerns to clinical staff.
• Identifies mobility and equipment needs and age/disability care considerations.
• Communicates with patients and families considering age, disability and cultural needs.
• Performs other duties and projects as assigned.

Skills

Interpersonal skills

Communication

Assessment skills

CPR certified

De-escalation training

DSM-IV-R knowledge

Education

Bachelor's Degree (psychology/social work/counseling)

LVN/RN or equivalent experience

Job description

Oceans Behavioral Hospital Abilene seeks an Intake Coordinator to respond to inquiry calls, perform initial intake assessments, and coordinate admissions in accordance with regulations and Oceans' policies.

The role requires conveying information to patients and families with sensitivity to age, disability, and culture, and ensuring timely referrals and documentation. Strong communication and organizational skills are essential.