Intake & Administrative Assistant - Legal Support

Job Duck LLC; United States; Remote; USD 47.000 - 50.000; Vollzeit

Zusammenfassung

Job Duck LLC is hiring an Intake and Administrative Assistant to support a criminal defense practice. You will be the first point of contact for callers, collect information, and explain required documents. You will maintain digital folders, upload documents, and coordinate handoffs to the intake team.

The role requires English fluency, strong communication, and the ability to handle 16–30 calls daily with discretion. LawPay, Grasshopper, and Dropbox experience are preferred.

Qualifikationen

• Excellent English fluency and verbal communication.
• Experience handling professional phone calls is preferred.
• Ability to stay organized and manage sensitive client information with discretion.
• Legal experience is not required.

Aufgaben

• Answer incoming calls and gather essential background information.
• Explain required documents and guide clients clearly.
• Maintain organized digital folders and upload documentation.
• Send invoices and payment information to clients.
• Support intake handoffs to the team and route enquiries appropriately.
• Protect confidential client and case information.

Kenntnisse

English fluency

Strong verbal communication

Empathy and discretion

Tools

Grasshopper

LawPay

Dropbox

Jobbeschreibung

Job Duck LLC is hiring an Intake and Administrative Assistant to support a criminal defense practice. You will be the first point of contact for callers, collect information, and explain required documents. You will maintain digital folders, upload documents, and coordinate handoffs to the intake team.

The role requires English fluency, strong communication, and the ability to handle 16–30 calls daily with discretion. LawPay, Grasshopper, and Dropbox experience are preferred.