Intake

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SBH Community Service Network Inc. in Brooklyn, NY is seeking an Intake Coordinator for an entry-level, in-person role. You will work directly with clients, assist with forms, and ensure the intake process is accurate and efficient.

The ideal candidate is a strong communicator with excellent attention to detail and a friendly, professional demeanor, capable of handling multiple tasks and following up on missing information.

Qualifications

• Entry-level candidates welcome to apply.
• Excellent verbal and written communication skills are required.
• Strong organizational abilities and attention to detail.
• Friendly, professional, and personable approach when working with clients.
• Ability to accurately handle forms, documentation, and client information.
• Strong follow-up skills are expected.
• Comfortable communicating with clients by phone, email, and in person.

Responsibilities

• Communicate and coordinate with clients daily.
• Guide clients through the intake process from start to finish.
• Assist clients with completing required forms and paperwork.
• Review documentation for accuracy and completeness.
• Prepare and submit required documents in a timely manner.
• Follow up with clients regarding missing information or outstanding paperwork.
• Maintain accurate and organized client records.
• Respond to client questions with clear, professional assistance.
• Build positive and supportive relationships with clients.
• Coordinate with team members to address client needs.
• Assist with general administrative and intake-related responsibilities as needed.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Client interaction

Follow-up skills

Phone and email communication

Job description

Location: Flatbush, Brooklyn, NY
Employment Type: Full-Time, In-Person
Experience Level: Entry Level
Salary: Based on Experience

Position Overview

A growing organization in Brooklyn is seeking a motivated and personable Intake Coordinator to join its team. This is an excellent entry-level opportunity for someone who is organized, friendly, and interested in building a career in a supportive professional environment.

The Intake Coordinator will work directly with clients, assist with forms and documentation, and help ensure the intake process is handled accurately and efficiently. The ideal candidate is a strong communicator who enjoys helping people and can maintain excellent attention to detail.

Key Responsibilities

• Communicate and coordinate with clients on a daily basis.
• Guide clients through the intake process from start to completion.
• Assist clients with completing required forms and paperwork.
• Review documentation for accuracy and completeness.
• Prepare and submit required documents in a timely manner.
• Follow up with clients regarding missing information or outstanding paperwork.
• Maintain accurate and organized client records.
• Respond to client questions and provide clear, professional assistance.
• Build positive and supportive relationships with clients.
• Coordinate with other team members to ensure client needs are addressed.
• Assist with general administrative and intake-related responsibilities as needed.

Qualifications

• Entry-level candidates are welcome to apply.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Friendly, professional, and personable approach when working with clients.
• Ability to accurately handle forms, documentation, and client information.
• Strong follow-up skills.
• Comfortable communicating with clients by phone, email, and in person.
• Ability to manage multiple responsibilities efficiently.
• Team-oriented attitude with a willingness to learn.
• Dependable, responsible, and motivated to grow professionally.