Entry-Level Client Intake Coordinator: Organized & Helpful

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SBH Community Service Network Inc. in Brooklyn, NY is seeking an Intake Coordinator for an entry-level, in-person role. You will work directly with clients, assist with forms, and ensure the intake process is accurate and efficient.

The ideal candidate is a strong communicator with excellent attention to detail and a friendly, professional demeanor, capable of handling multiple tasks and following up on missing information.

Qualifications

• Entry-level candidates welcome to apply.
• Excellent verbal and written communication skills are required.
• Strong organizational abilities and attention to detail.
• Friendly, professional, and personable approach when working with clients.
• Ability to accurately handle forms, documentation, and client information.
• Strong follow-up skills are expected.
• Comfortable communicating with clients by phone, email, and in person.

Responsibilities

• Communicate and coordinate with clients daily.
• Guide clients through the intake process from start to finish.
• Assist clients with completing required forms and paperwork.
• Review documentation for accuracy and completeness.
• Prepare and submit required documents in a timely manner.
• Follow up with clients regarding missing information or outstanding paperwork.
• Maintain accurate and organized client records.
• Respond to client questions with clear, professional assistance.
• Build positive and supportive relationships with clients.
• Coordinate with team members to address client needs.
• Assist with general administrative and intake-related responsibilities as needed.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Client interaction

Follow-up skills

Phone and email communication

Job description

SBH Community Service Network Inc. in Brooklyn, NY is seeking an Intake Coordinator for an entry-level, in-person role. You will work directly with clients, assist with forms, and ensure the intake process is accurate and efficient.

The ideal candidate is a strong communicator with excellent attention to detail and a friendly, professional demeanor, capable of handling multiple tasks and following up on missing information.