Insurance Verification Specialist - Patient Support

Mid Atlantic Retina; Cherry Hill Township (NJ); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

7 paid holidays

Hiring incentive

Résumé du poste

Mid Atlantic Retina is seeking an Insurance Verification Specialist to verify insurance coverage before services, contact patients for details, and guide enrollment in copay programs. You will document data in the Nextech system and collaborate with billing and clinical teams to ensure a smooth patient experience.

Requirements include 1–2 years in insurance verification or medical billing, strong communication, and proficiency with EHR/PM and Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 1–2 years' experience in insurance verification, medical billing or patient financial services.
• Strong understanding of commercial and government insurance plans.
• Familiarity with copay assistance programs and patient support services.
• Proficiency in EHR/PM systems and Microsoft Office Suite.
• Experience in specialty care or high-volume outpatient settings.
• Ability to handle sensitive patient information with confidentiality.

Responsabilités

• Call patients to confirm insurance coverage prior to scheduled appointments or procedures.
• Collect and update insurance information in the patient management system.
• Verify patient benefits including coverage limits, copays, deductibles, and out-of-pocket responsibilities.
• Contact insurance carriers directly or use online portals to obtain benefit details.
• Identify patients eligible for copay assistance programs.
• Guide patients through the enrollment process and ensure all required documentation is submitted.
• Maintain accurate records of copay assistance approvals and renewals.
• Document all verification and enrollment activities in Nextech.
• Communicate benefit details and financial responsibilities to patients clearly and compassionately.
• Collaborate with billing, front desk, and clinical teams to ensure seamless patient experience.
• Performs other related duties as required and assigned.
• Travels as needed.

Connaissances

Communication skills

Customer service

EHR/PM systems

Microsoft Office

Insurance plans knowledge

Copay assistance familiarity

Specialty/outpatient experience

Formation

High school diploma or equivalent

Outils

EHR/PM systems

Microsoft Office Suite

Description du poste

Mid Atlantic Retina is seeking an Insurance Verification Specialist to verify insurance coverage before services, contact patients for details, and guide enrollment in copay programs. You will document data in the Nextech system and collaborate with billing and clinical teams to ensure a smooth patient experience.

Requirements include 1–2 years in insurance verification or medical billing, strong communication, and proficiency with EHR/PM and Microsoft Office.