Insurance Verification Specialist

Chord Specialty Dental Partners; West Chester (Chester County); Hybrid; USD 26,174 - 31,684; Full time

Benefits offered by this job

Medical and Vision Insurance

In-house Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Big savings, big perks

Pet Insurance

Cutting-edge Technology and Training

Life and Disability Insurance Options

Job summary

Chord Specialty Dental Partners in West Chester, PA is seeking an Insurance Verification Specialist to confirm coverage before procedures. The role requires clear communication of copays and deductibles to families and accurate data entry in the system.

You will verify coverage with insurers, coordinate with front desk staff, and educate parents on coverage status and timelines. In-office and remote scheduling are part of the weekly routine.

Qualifications

• High school diploma or GED required.
• Experience with insurance verification strongly preferred.
• Minimum one year in a hospital or medical/dental office setting.
• Knowledge of dental/medical terminology and various insurances.
• Excellent people handling, problem-solving, organization and attention to detail.

Responsibilities

• Verify coverage with insurance companies and prior authorizations when needed.
• Maintain up-to-date patient charts with accurate insurance information.
• Educate parents on coverage, copays, deductibles and co-insurance due.
• Enter patient insurance data accurately in the system.
• Greet patients warmly and assist families with needs.

Skills

People skills

Problem solving

Organizational skills

Attention to detail

Accuracy in data entry

Dental/medical terminology

Insurance knowledge

Education

High school diploma or GED

Tools

Dental office software

Job description

Overview

Compensation: $19 - $23/ Hour

Schedule: Monday - Thursday from 7:30am - 4:00pm in office and Friday 7:30am - 4:00pm remote.

Location:West Chester, PA

Chord Specialty Dental Partners, a leading provider of pediatric and orthodontic dental care, is seeking an experienced Insurance Verification Specialist to join our team!

The Insurance Verification Specialist is responsible for confirming all coverage for patients prior to the day of service. They are also responsible for informing the patients of their coverage including any copays, deductibles and co-insurances due the date of the procedure.

Responsibilities

• Contact the insurance companies to verify coverage and the need for a prior authorization
• Maintain an open line of communication with the front desk staff to ensure patient charts are up to date with correct insurance information prior to the scheduled appointment
• Educate the parents to contact their insurance company if the carrier states it's not a covered benefit or to ensure they have an advocate to obtain timely payments for the center prior to date of service
• Add new coverages into the system
• Alert offices when appointments need to be cancelled
• Call parents to obtain new coverages
• Verify scheduled appointments
• Ensure that all existing data and coverage tables are accurate
• Enter the patients' insurance information accurately in the computer system.
• Greet the public with a sense of warmth, compassion and pride and see to the needs of the patients and families.
• Inform patient of self-pay rates due in the event the insurance company is out of network for the facility
• All other duties as deemed appropriate

Qualifications

• High school Diploma or GED, required.
• Experience with insurance verification strongly preferred.
• Minimum one year of experience in a hospital or medical/dental office setting required.
• The ideal candidate will possess a working knowledge of dental/medical terminology and be familiar with a variety of insurances.
• Excellent people handling and problem-solving skills.
• Excellent organizational skills and attention to detail
• A high degree of accuracy in obtaining and recording information; computer skills

What We Offer

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• In-house Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks:Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We're always looking for talented, driven individuals who have a desire to make an impact