Insurance Verification Specialist

Allied Solutions, LLC; Carmel (IN); On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off (3 weeks)

Job summary

Allied Solutions, LLC is seeking a Validation Specialist I to perform verifications with insurance agents, research loan documents, and accurately document loan histories. You will manage multiple tasks, maintain confidentiality, and strive for quality in every interaction.

The role emphasizes outbound calls, independent work within a team, and meeting service levels while upholding company standards. This position is based in Saskatchewan, Canada.

Qualifications

• Clear, concise and effective oral communication required.
• Accurately composes written materials as required.
• Handle confidential information responsibly.
• Ability to convey thoughts clearly and focus on tasks.

Responsibilities

• Verifications (50%): Outbound calls to Insurance Agents/Regional offices or via websites to verify loan collateral coverage.
• Research (20%): Read and understand auto and mortgage insurance documents.
• Verify and Memo (10%): Document thoroughly in loan history for lenders.
• Accounts per Hour (10%): Meet target of 10 accounts per hour via verifications and calls.
• Quality (10%): Achieve 90%+ on quality audits and report learning opportunities.

Skills

Oral communication

Written communication

Data entry

Multitasking

Teamwork

Independent decision making

Confidentiality

Problem solving

Education

High school diploma

Job description

The core responsibilities of the Validation Specialist I include but are not limited to performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage. Works with vehicle and mortgage outbound calls.

Job Duties and Responsibilities:

• Verifications (50%): Performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage. Works with vehicle and mortgage outbound calls.
• Research (20%): Ability to read and understand insurance documents for both auto and mortgage, in loan history to perform the correct task that is needed for that loan while following lender particulars.
• Verify and Memo (10%): Accurately verify the correct questions with insurance agents and regional offices. Has the ability to document thoroughly in the history of the loan for the lenders to be able to understand clearly.
• Accounts per Hour (10%): Has the ability to meet the department goal of 10 accounts per hour by performing website verifications and phone calls to insurance agents. Needs the ability to be able to multitask to assist the department in meeting our department SLA’s of 95% in 7 days completed.
• Quality (10%): Consistently obtain 90% or higher on all quality audits by understanding and reviewing procedure manuals. To be able to identify, document, and report any learning opportunities to higher management.

Qualifications (Education, Experience, Certifications & KSA):

• High school diploma required
• Use of clear, concise and effective oral communication; accurately composes written materials as required by the position
• Handle confidential information in a responsible manner
• Ability to convey thoughts in a focused and concrete manner
• Ability to identify, analyze, and resolve problems
• Adaptable to change and has the ability to make independent decisions
• Ability to self‑prioritize and has strong organization workflow skills
• Meet service level expectations
• Ability to multi‑task to maximize efficiency and follow through to completion
• Data entry and keyboard knowledge
• Work independently and within a team environment to complete work assignments and meet department goals
• Professional interaction with employees, peers and customers
• Receive and provide feedback with a respectful approach
• Ability to present ideas and input to assist in workflow improvements
• Ability to remain composed and effective under pressure

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Benefits

• medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more.

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Allied Solutions uses technology-enabled products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions across North America. Headquartered in Carmel, Indiana, Allied Solutions maintains several offices across the country and is a wholly owned and independently operated subsidiary of Securian Financial Group. Our success is driven by our people and guided by our Blue Culture values: Innovation, Mindfulness, Passion, Achievement, Community and Teamwork. We are committed to fostering a collaborative and respectful workplace where new ideas are encouraged, accomplishments are celebrated, and every team member is empowered to make a meaningful impact. Whether serving our clients, supporting our communities or working together to solve complex challenges, we strive to create an environment where employees can thrive and build rewarding careers. Allied Solutions’ commitment to its employees, clients and communities has earned national and industry recognition, including being named one of Newsweek’s America’s Greatest Places in Financial Services in 2026, receiving BenchmarkPortal’s Center of Excellence designation in 2025 and earning the United Way of Central Indiana’s Spirit United Award in 2022.

Thank you for your interest in Allied Solutions.

Allied Solutions roles are listed with Job Category beginning with ALD.