Insurance Verification Associate I – Growth & Impact

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Tuition Reimbursement

Health insurance

Discounted medical plans

Retirement Savings Plan 403(b)

Free Parking

Job summary

Sarasota Memorial Health Care System is a non-profit hospital located in Sarasota, Florida. We are growing and continually expanding services across the region.

The Patient Access team handles verification, pre-registration, and patient communication to ensure smooth care access. The role focuses on confirming insurance coverage, obtaining authorizations, and guiding patients through the scheduling process with empathy and accuracy.

Qualifications

• Minimum 1–2 years of medical insurance verification/authorizations experience.
• General knowledge of medical terminology.
• Typing speed 30 words per minute preferred.
• Working knowledge of ICD-9/ICD-10 and CPT coding preferred.
• Excellent customer service skills and phone etiquette preferred.
• Proficient with commonly used computer applications.
• Clear communication with strong written skills.

Responsibilities

• Obtain accurate health insurance benefits verification and assist with authorizations using electronic verification systems or by contacting payers directly to determine level of insurance coverage.
• Ensure pre-registration is complete for all assigned accounts at least 7 days prior to the scheduled date of service.
• Identify copayments, coinsurance, and policy limitations; advise patient and collect amount before service.
• Follow up on missing authorizations; advise patients about options if authorization isn’t obtained within 48 hours.

Skills

Medical insurance verification

Medical terminology

Typing 30 wpm

ICD-9/ICD-10/CPT coding

Customer service

Phone etiquette

Education

High School Diploma or GED

Associate's Degree

Job description

Sarasota Memorial Health Care System is a non-profit hospital located in Sarasota, Florida. We are growing and continually expanding services across the region.

The Patient Access team handles verification, pre-registration, and patient communication to ensure smooth care access. The role focuses on confirming insurance coverage, obtaining authorizations, and guiding patients through the scheduling process with empathy and accuracy.