Insurance Underpayments Specialist

UHS Physician Careers; Richmond (VA); Sur place; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Paid time off

Medical, dental, vision plans

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Pet insurance

Résumé du poste

Universal Health Services is seeking an Insurance Underpayments Specialist for the Atlantic Region CBO in Richmond, VA. The role focuses on resolving over- and underpayment discrepancies on paid accounts, reviewing PRMs, and supporting contract reviews while maintaining accurate notes in the Patient Accounting system.

Ideal candidates have 1–3 years of contract analysis experience, strong Microsoft Office skills, and a proactive, detail-oriented approach to ensure timely corrections and clear

Qualifications

• Proactive, assertive articulation of payer claims processing philosophies.
• Understands complex managed care agreements.
• Clear and concise communication, both written and verbal.
• Customer-focused service orientation with consistency.
• Proficiency with Microsoft Office applications and related tools.

Responsabilités

• Respond to manager's requests promptly and professionally.
• Recognize variances in payments from third-party carriers.
• Advise management on discrepancies requiring corrections.
• Log and correct errors in the Patient Accounting system in a timely manner.
• Document all actions and notes in the system.
• Post approved adjustments to assigned accounts.
• Escalate problems with accounts to management for resolution.
• Contact third-party payers when reimbursement changes occur.
• Perform other duties as assigned by supervisor.

Connaissances

Payer claims processing

Contract analysis

Microsoft Office

Communication skills

Attention to detail

Formation

High school diploma or equivalent

Description du poste

The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

• RICHMOND, Virginia
• Accounting
• Day
• 361608
• Atlantic Region CBO
• USD $16.88/Hr.
• USD $25.32/Hr.

Insurance Underpayments Specialist

Job Description

Responsibilities

Atlantic Region CBO

The Atlantic Region CBO is seeking a dynamic and talented Insurance Underpayments Specialist. The primary responsibility of the Insurance Underpayments Specialist is the resolution of over and underpayment discrepancies on paid accounts. Assists in review of the PRM and assures properly maintained. Actively participates in contract review. Completes other tasks and assignments in a timely manner.

• Respond to manager's requests in a timely manner.
• Able to recognize any variances regarding payments from all third party carriers.
• Advises manager on any discrepancies to ensure that corrections, if applicable are made to each plan.
• Corrects all log errors as they occur in a timely and satisfactory manner.
• Documents all actions in note screen of Patient Accounting system.
• Has a good understanding of all insurance regulations and requirements for accurate maintenance of the cost payer logs.
• Posts allowed adjustments as needed to assigned accounts.
• Directs any problems with accounts or where additional intervention is needed to management for resolution.
• Contact third party payers when changes occur in the reimbursement amount to determine of corrections need to be made in the discount.
• Other duties as assigned

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Position Requirements:

• Proactive, assertive articulates knowledge and understanding of payer claims processing philosophies.
• Understands complex managed care agreements.
• The ability to communicate clearly and concisely both verbally and writing.
• Customer focused, providing service consistently exceeding expectations to both internal and external customers.
• Proficiency in Microsoft Office applications and others as required.
• Ability to prioritize needs and to manage resources.
• High school diploma or equivalent and 1-3 years contract analysis experience preferred.

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