Medical Records & Appeals Specialist

Universal Hospital Services Inc.; Richmond (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision, prescription

401(K) with company match

Student loan refinancing program

Career development opportunities

Pet insurance

Benefits portal

Job summary

Universal Health Services’ Atlantic Region Central Billing Office (ARCBO) is seeking an Appeals Assistant to support timely submission of medical records and appeals documentation to third-party recipients. The role focuses on submitting records, scanning mail/fax items, completing third-party forms, and assisting with patient account follow-up.

Ideal candidates have a high school diploma, 1–3 years in healthcare, strong MS Office and data-entry skills, and excellent written and verbal

Qualifications

• High school diploma or equivalent; 1-3 years healthcare experience preferred.
• Strong Microsoft Office (Excel, Word, Outlook) and data-entry skills.
• Customer-focused with attention to detail and ability to multi-task.
• Familiarity with appeals is a plus.

Responsibilities

• Submit medical records and appeals documentation to third party recipients.
• Scan items received via mail/fax.
• Fill out third party forms.
• Assist with follow-up of patient accounts.
• Document actions taken on patient accounts.
• Meet productivity standards and departmental goals.
• Other duties as assigned.

Skills

Attention to detail

Multitasking

Communication skills

Data entry

Customer focus

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

10-key data entry

Job description

Universal Health Services’ Atlantic Region Central Billing Office (ARCBO) is seeking an Appeals Assistant to support timely submission of medical records and appeals documentation to third-party recipients. The role focuses on submitting records, scanning mail/fax items, completing third-party forms, and assisting with patient account follow-up.

Ideal candidates have a high school diploma, 1–3 years in healthcare, strong MS Office and data-entry skills, and excellent written and verbal