Medical Records & Appeals Specialist

Atlantic Region CBO; Richmond (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision, prescription

401(K) with company match

Student loan refinancing program

Career development opportunities

Pet insurance

Benefits portal

Job summary

Universal Health Services’ Atlantic Region Central Billing Office (ARCBO) is seeking an Appeals Assistant to support timely submission of medical records and appeals documentation to third-party recipients. The role focuses on submitting records, scanning mail/fax items, completing third-party forms, and assisting with patient account follow-up.

Ideal candidates have a high school diploma, 1–3 years in healthcare, strong MS Office and data-entry skills, and excellent written and verbal

Qualifications

• High school diploma or equivalent; 1-3 years healthcare experience preferred.
• Strong Microsoft Office (Excel, Word, Outlook) and data-entry skills.
• Customer-focused with attention to detail and ability to multi-task.
• Familiarity with appeals is a plus.

Responsibilities

• Submit medical records and appeals documentation to third party recipients.
• Scan items received via mail/fax.
• Fill out third party forms.
• Assist with follow-up of patient accounts.
• Document actions taken on patient accounts.
• Meet productivity standards and departmental goals.
• Other duties as assigned.

Skills

Attention to detail

Multitasking

Communication skills

Data entry

Customer focus

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

10-key data entry

Job description

Responsibilities

Atlantic Region CBO:

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

https://jobs.uhs.com/atlantic-region-cbo

The Atlantic Region CBO is seeking a dynamic and talented Appeals Assistant.

The Appeals Assistant is responsible for the timely submission of medical records and appeals documentation to third party recipients.

Key Responsibilities include:

• Responsible for submitting medical records and appeals documentation in a timely and efficient manner.
• Scanning items received via mail/fax
• Filling out third party forms
• Assists with the follow-up of patient accounts as needed
• Properly documents the patient account with actions taken
• Meet productivity standards and departmental goals and objectives

• Other duties as assigned

Benefit & Rewards Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Position Requirements:

High school diploma or equivalent and 1-3 years healthcare experience preferred.

Strong Microsoft Office skills (Excel, Word, Outlook)

Strong data entry skills

Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.

Familiarity with appeals a plus

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.