Insurance Support Associates

Express Employment Professionals - Cincinnati East; Honolulu (HI); On-site; Full time

Job description

Insurance Support Associates

Location: Honolulu

Schedule: Mon-Fri 7:30AM to 4:00PM

A premier insurance organization in Honolulu, HI is seeking a highly motivated professionals to join their team across the Commercial Underwriting, Claims, and Billing departments.

Interested? Call 808-792-7015 today to schedule an interview!

Benefits

• Medical, dental, vision coverage
• Paid Time Off
• Weekly Paychecks
• Referral Bonuses

Level 1: Insurance Support Associate II (Underwriting)

Compensation: $16.00 per hour

Job Responsibilities:

Deliver baseline administrative support across departments to streamline renewals, submissions, and account modifications, including evaluating data for clearance eligibility and logging updates into a database.

Level 2: Insurance Support Associate III (Billing, Claims, Underwriting)

Compensation: $18.00 per hour

Job Responsibilities:

Streamline customer service and administrative operations by logging First Notice of Loss (FNOL) claims and resolving inquiries regarding policies and billing. Additionally, audit receivable accounts to recover past-due balances while managing, processing, and scanning high-volume operational and policy documentation.

Level 3: Senior Insurance Support Associate (Billing, Claims)

Compensation: $20.00 per hour

Job Responsibilities:

Compile, analyze, and format performance metrics and journal entries into corporate systems to support departmental reporting. Additionally, oversee compliance documentation workflows and review official public records to maintain database accuracy and satisfy strict internal control protocols.

General Requirements

• Education: High school diploma or an equivalent secondary education credential.
• Technical Skills: Typing speed of 35–45 WPM combined with operational proficiency in MS Office.
• Preferred: 1 to 2 years of prior Property and Casualty (P&C) insurance exposure, collections background, or Guidewire/Salesforce experience.