Insurance Specialist - Auto

Granite Pass; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Granite Pass LLC is seeking a detail-oriented Insurance Claims Specialist. This is an on site, full-time role in Fort Worth, TX, working with customers and their insurance companies to manage the insurance claims process and pursue settlements within 14 days from the claim date.

Responsibilities include handling Total Loss and Gap claims, reviewing and following up on all accounts daily, and filing Gap claims within 3 days of Letter of Guarantee approvals. Extended hours may be required.

Qualifications

• Experience working with Insurance companies regarding Total Loss claims.
• Experience within auto finance industry preferred
• High school diploma required
• 1 year of Total Loss related experience and/or training
• Basic knowledge of Total Loss and Gap claims processes and procedures

Responsibilities

• Work with customers and their insurance companies to manage the insurance claims process.
• Work to collect financial settlements within 14 days from the claim date.
• Reviewing and following up on all accounts daily, filing Gap claims within 3 days of Letter of Guarantee approvals, and continuing collections attempts at a 90% quality level will contribute to success in this role.
• Assist with special projects as requested.

Skills

Insurance claims

Total Loss

Gap claims

Accounts follow-up

Collections

Education

High school diploma

Job description

NOTE: This position is NOT remote and will be required to be on site full-time

RESPONSIBILITIES

Work with customers and their insurance companies to manage the insurance claims process and work to collect financial settlements within 14 days from the claim date. Reviewing and following up on all accounts daily, filing Gap claims within 3 days of Letter of Guarantee approvals, and continuing collections attempts at a 90% quality level will contribute to success in this role.

Essential Functions:

• Work with Insurance companies regarding Total Loss claims
• Basic knowledge of Total Loss and Gap claims processes and procedures
• Work with customers and their insurance companies to manage the insurance claims process.
• Work to collect financial settlements within 14 days from the claim date.
• Reviewing and following up on all accounts daily, filing Gap claims within 3 days of Letter of Guarantee approvals, and continuing collections attempts at a 90% quality level will contribute to success in this role.

Other Functions:

• Assist with special projects as requested.
• Perform other duties as assigned.

QUALIFICATIONS

• Experience working with Insurance companies regarding Total Loss claims
• Experience within auto finance industry preferred
• High school diploma required
• 1 year of Total Loss related experience and/or training
• Basic knowledge of Total Loss and Gap claims processes and procedures

Working Conditions

• Extended working hours may be required as dictated by management and business needs.
• Ability to be consistently punctual.
• Ability to maintain confidentiality.

Experience:

• Loan Servicing/Collection: 1 year (Preferred)