Insurance Specialist

Rafail Insurance Agency; Houston (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Rafail Insurance Agency in Houston, TX is seeking an Insurance Specialist to support clients’ personal and commercial insurance needs. The role involves assessing risk, recommending coverage, and preparing quotes and policy proposals.

You will handle new proposals, endorsements, renewals, and claims support while ensuring accurate documentation and carrier/regulatory compliance. You will respond to inquiries, coordinate with carriers and underwriters, and collaborate with team members to meet

Qualifications

• Knowledge of personal and commercial lines, underwriting basics, and policy structures.
• Understanding premiums, deductibles, coverage limits, and basic financial implications for clients.
• Clear verbal and written communication, active listening, and presentation abilities.

Responsibilities

• Consult with clients to assess risk and recommend appropriate coverage options.
• Prepare quotes and policy proposals, process new proposals, endorsements, renewals, and claims support.
• Respond to inquiries, follow up in a timely manner, coordinate with carriers and underwriters, and maintain documentation.

Skills

Insurance & Brokerage knowledge

Finance understanding

Communication skills

Customer service

Licensing (P&C, Life/Health)

Agency/Brokerage experience

Office software/CRM proficiency

Job description

Company Description

The Rafail Insurance Agency is an award-winning full-service insurance agency and brokerage specializing in a wide range of commercial & personal insurance products. Based in Houston, TX, the agency has been providing friendly & professional insurance solutions to Texans since 2009. Recognized as the Houston Chronicle’s “Best of the Best” Insurance Agency in 2020 & 2021.

Rafail Insurance Agency is known for its expertise in Commercial & Business Insurance but then also assists Business Owners & families for their personal insurnace needs from Homeowners, Umbrella & Life Insurance coverage and mkre.

A Fully Independant Brokerage reprsenting multiple carriere & have partnered with multiple carriers like Hartford, Liberty Mutual, CHUBB & more, the agency delivers tailored risk management solutions for diverse insurance needs.

Role Description

The Insurance Specialist is a full-time, on-site role based in Houston, TX, focused on supporting clients with their personal and commercial insurance needs. This position involves consulting with clients to assess risk, recommending appropriate coverage options, and preparing quotes and policy proposals. The Insurance Specialist will handle new policy proposals, applications, endorsements, renewals, and claims support while ensuring accurate documentation and adherence to carrier and regulatory guidelines. Daily responsibilities include responding to inquiries, providing timely follow-up, coordinating with carriers and underwriters, and maintaining up-to-date knowledge of insurance products. The role also includes collaborating with team members to meet agency service standards and contribute to growth initiatives.

Qualifications

• Candidates should possess skills in Insurance and Insurance Brokerage, including knowledge of personal and commercial lines, underwriting basics, and policy structures.
• Candidates should possess skills in Finance, with the ability to understand premiums, deductibles, coverage limits, and basic financial implications for clients.
• Candidates should possess strong Communication skills, including clear verbal and written communication, active listening, and presentation abilities.
• Candidates should possess solid Customer Service skills, with a commitment to responsiveness, professionalism, and relationship building.
• Relevant state insurance licensing (e.g., Property & Casualty, Life/Health) or willingness to obtain within a defined timeframe.
• Experience in an agency or brokerage environment, or related financial services role, is preferred.
• Proficiency with office software, CRM systems, and carrier platforms, with strong attention to detail and organizational skills.
• Ability to work on-site in Houston, TX, manage multiple priorities, and contribute to a collaborative, performance-driven team culture.