Insurance Service Pro: Policy Help & Payments

AAA Auto Club Enterprises; Santa Clarita (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) matching and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks a customer service professional to provide insurance service and clerical support for our branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies, with comprehensive training provided.

The role offers entry to mid-level responsibilities in policy maintenance, payment processing, and data updates, with strong emphasis on service quality and accuracy.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• Excellent communication and interpersonal skills with strong organizational abilities.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Communication

Interpersonal skills

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

Auto Club Enterprises seeks a customer service professional to provide insurance service and clerical support for our branch offices. You will assist members with questions, payments, counseling, and changes to Property & Casualty policies, with comprehensive training provided.

The role offers entry to mid-level responsibilities in policy maintenance, payment processing, and data updates, with strong emphasis on service quality and accuracy.