Insurance Service & Policy Support Specialist

Ken Schuurman - State Farm Agent; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ken Schuurman - State Farm Agent is hiring a Customer Service Representative to ensure exceptional customer experiences and support the agency's growth. Candidates should possess strong communication skills and attention to detail, managing inquiries, policy changes, and claims.

This position offers potential for internal advancement, training opportunities, and a flexible schedule along with a competitive salary and benefits including health insurance and a 401(k).

Qualifications

• Effective communication and interpersonal skills to interact with customers.
• Detail-oriented with the ability to multitask efficiently.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Ken Schuurman - State Farm Agent is hiring a Customer Service Representative to ensure exceptional customer experiences and support the agency's growth. Candidates should possess strong communication skills and attention to detail, managing inquiries, policy changes, and claims.

This position offers potential for internal advancement, training opportunities, and a flexible schedule along with a competitive salary and benefits including health insurance and a 401(k).