Insurance Service & Policy Support Pro

AAA Auto Club Enterprises; San Luis Obispo (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(k) + Pension

Tuition assistance

Floating holidays

Parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in California is seeking a customer service professional to provide insurance services and clerical support to our agents and members in our branch offices.

You will help members with questions, payments, counseling, and making changes to existing Property & Casualty policies while delivering legendary service. Training is provided to support career development and quality customer care.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• Excellent communication and interpersonal skills, strong organizational ability, and a commitment to customer service.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises in California is seeking a customer service professional to provide insurance services and clerical support to our agents and members in our branch offices.

You will help members with questions, payments, counseling, and making changes to existing Property & Casualty policies while delivering legendary service. Training is provided to support career development and quality customer care.