Insurance Screener – Launch a Dynamic Insurtech Career

Mylo; Leawood (KS); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

401(k) with company contribution

Work-life balance schedule

Company-wide events and personal dev

Résumé du poste

Mylo is seeking an Insurance Screener to be the first point of contact with potential customers, guiding prospects to an insurance expert as needed. You will manage high outbound call volumes and log milestones in our systems, following scripted interactions across various channel partners.

The role emphasizes strong communication, active listening, and teamwork to meet qualitative and quantitative targets while supporting a customer-centric Insurtech environment.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of experience in a business office environment.
• Call center experience is preferred; strong phone and verbal communication with active listening is essential.
• Proficiency with Microsoft Office and CRM systems; Salesforce experience is a plus.

Responsabilités

• Make outbound calls to diverse customer segments efficiently.
• Notate and log call milestones in applicable systems.
• Follow scripting when engaging with channel partners.
• Handle basic call tasks and navigate multi-line phone systems.
• Collaborate with call center teammates to improve service quality.
• Build strong interpersonal rapport with prospects.

Connaissances

Phone skills

Verbal communication

Active listening

Microsoft Office

CRM systems

Salesforce

Team player

Time management

Organizational skills

Notetaking

Formation

High school diploma or GED

Outils

Salesforce

Description du poste

Mylo is seeking an Insurance Screener to be the first point of contact with potential customers, guiding prospects to an insurance expert as needed. You will manage high outbound call volumes and log milestones in our systems, following scripted interactions across various channel partners.

The role emphasizes strong communication, active listening, and teamwork to meet qualitative and quantitative targets while supporting a customer-centric Insurtech environment.