Insurance Sales & Service Pro — Veterans Welcome

VetJobs; Tampa (FL); On-site; USD 44,000 - 75,000; Full time

Benefits offered by this job

Signing bonus

Paid training

Job summary

USAA in Tampa is seeking an Insurance Sales & Service Representative to engage members in a fast-paced call center, helping them understand their coverage, identify solutions, and protect what matters most.

The role offers a fully paid training program, a 40-hour week with varied shifts, potential bonuses for licensed candidates, and opportunities to grow through performance, compliance excellence and customer service.

Qualifications

• High School Diploma or GED.
• Strong communication, customer service, sales, and relationship-building skills.
• 3–5 years of contact center experience.
• Experience in sales, financial services, insurance, banking, telecommunications, retail, healthcare support, hospitality, or military operations.

Responsibilities

• Help members with their insurance needs through service, sales, and retention conversations.
• Build trusted relationships by identifying needs and recommending personalized insurance solutions.
• Deliver exceptional member experiences while balancing sales, service, and compliance requirements.
• Navigate multiple systems and adapt to changing member and business needs in a fast-paced contact center environment.
• Support team success and USAA's mission of serving military members, veterans, and their families.

Skills

Customer service

Sales

Relationship-building

Communication

Adaptability

Education

High School Diploma or GED

Tools

CRM systems

Job description

USAA in Tampa is seeking an Insurance Sales & Service Representative to engage members in a fast-paced call center, helping them understand their coverage, identify solutions, and protect what matters most.

The role offers a fully paid training program, a 40-hour week with varied shifts, potential bonuses for licensed candidates, and opportunities to grow through performance, compliance excellence and customer service.